December 2012 was our first time renting a home. We quickly discovered that the process was very taxing and stressful and working full time with two Autistic children who did not enjoy house hunting did not make it easier. From the first call back from James he was completely understanding and very flexible. His determination got us into the right home just in time. We are now expanding our family and in need of a bigger place and after letting James know we were in a new and beautiful home within a week!! Gotta love this guy. Very responsive.