We have bought two houses and sold one, all with Jan. She is wonderful!
My husband and I met her back in 2007, before the crash, when she was selling a house we were thinking of buying. We had no realtor and decided against buying a home at that time, but a year later when we were ready, we looked her up because we had been so impressed with her kindness and easy-going attitude. She is organized, responsive and attentive. As a novice to the entire process, I usually have a lot of questions and she is incredibly patient. She really knows the business and is quick to recommend good service providers, such as home inspectors, cleaners, chimney sweeps, etc. (she herself is picky, so if she recommends someone you can be sure they have been fully vetted.) We have only had an issue with one of the service providers she recommended and when we told her we were dissatisfied, she immediately advocated on our behalf and the work was redone to our specifications.
She has years of experience and has knowledge of many Howard County neighborhoods. We've recommended her to several friends and will again!…More Less