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Janell Pollock

Zillow All Star

The All-Star badge is given to top contributors of the Zillow community. These are active Zillow users who share their real estate knowledge and help others by contributing high-quality content. The more and better the contributions, the more likely an award will be granted. Users' contributions can be seen in their profiles.

Premier Agent

Certified Pre-Foreclosure Specialis, DRE (14 years experience)

7 Recent Sales (last 12 months)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Short-Sale

Ratings & Reviews

 

  
 

03/18/2014 - user1265172
Bought a Condo home in 2014 for approximately $350K in Valencia, Santa Clarita, CA.

Janell made our dream of owning a home a reality. She listened to our needs and wants and found the perfect home for our little family. We always felt like we were her most important clients. She is prompt, thorough, kind and always looked out for our best interests. Janell made the sometimes crazy process of purchasing a house so much less stressful by walking us through each step and happily answering all of our questions. I am so grateful for the opportunity we had to be represented by Janell. She is now not only our Realtor but our friend.

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Response from Janell on 03/20/2014

Thank you so very much! Your kind words mean so very much to me. Now that you have found your new home, I am going to sincerely miss seeing your family on a regular basis. Your smiling faces brightened my day each and every time that I saw you. Thank you so much for trusting me a second time and for the opportunity to work for you. I wish you much happiness in your new home. Hugs!

 

  

03/12/2014 - lukasla
Sold a Single Family home in 2014 for approximately $375K in Sherman Oaks, Van Nuys, CA.

You want to sell your house? You have a plethora of agents to choose from! My wife and I encountered agents who either didn’t present a clear sales strategy or preferred we spend a lot of money first sprucing up our property. Then we found Janell Pollock. She is honest, full of integrity and speaks from the heart. Through Janell we sold our house in less than two months for top dollar. We can only warmly recommend Janell Pollock!

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Response from Janell on 03/13/2014

Thank you so very much! I sincerely appreciate your kind words. You two were wonderful to work for. Whenever I needed to reach you, or a decision had to be made, you were both so responsive (even with the challenges of different time zones, etc.). I look forward to the opportunity to work for you again!

 

  

05/18/2013 - user17350586
Sold a Single Family home in 2013 for approximately $375K in Saugus, Valencia, CA.

I had the unpleasant task of selling my recently deceased mother's home in So. Ca from my home is No. Calif. I have known Janell for years and felt very comfortable in asking her to handle the sale. Knowing she works with out of area buyers and sellers really helped with my decision. Her advice on the market and pricing was on the money. Once the house was listed, she held open houses and kept me abreast of any and all activity. In addition, she made frequent visits to the house to make sure it was secure. Her communication, often weekly, was wonderful as i never was left wondering. She negotiated strongly in my favor. Any and all work or problems that arose were handled wonderfully. Janell made being a long distance client easy and worry free. I would highly recommend her to any all who are looking to find/sell a home in Santa Clarita.

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Response from Janell on 05/21/2013

Having personally been through the death of a parent and the sale of my childhood home, I know just how emotionally challenging trust transactions can be. Your situation was compounded by the fact that you live out of the area. During the transaction, you had to make several difficult decisions. Each and every time, you evaluated your options and responded in a manner that consistently meant doing the right thing and not by doing what would’ve been the easiest thing for you to do. I am honored that you entrusted me during this difficult time of your life. Hugs!

 

  

08/07/2012 - user3784891
Bought a home in 2012.

I met Janell thu a recomendation of my daughters boss. It was the best recommendation I ever had. Being new to the area from NJ, and retired with a small budget, I had thought this to be a near impossible task. However, I would say all my expectations become a reality with Janell's expertise and with her gauging of my personallity and needs. I am very grateful for her help her warm heart, I got the dresm house I wanted and will be forever grateful to Janell. I recommend Janell whole heartly.

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Response from Janell on 08/08/2012

Thank you so very much! Working for you was such a blessing. You are such a wonderful and kind woman and I am so grateful for the opportunity to have worked for you and to have met you. It always makes me so happy that one of my past clients was pleased with my services and referred you to me. Welcome to California! Hugs!

 

  

09/06/2011 - jana dellibovi
Bought a Single Family home in 2011 for approximately $275K in Canyon Country, Canyon Country, CA.

If I had to think of one negative thing when it comes to Janell, it would be the fact that we didn't meet sooner. Not just for her real estate expertise, but as a friend. We were rcommended to Janell through a mutual friend and within the first 5 mins. of meeting her it was as though we had been long time friends for years. Her expertise while we were looking for a home was phenomenal! It was so nice to ask a question and be able to get a knowledgeable answer right back. She knew her stuff, so you were never sitting around waiting for her to get the answer on somerthing and then waiting while she got back to you. Although IF and when she didn't know the answer, she was on her cell on the spot making sure to get it for you right away. Janell was completely up front with us on all of the things we could expect when purchasing our first home, and was always calling, reassuring us and making sure that we were okay.

We would recommend Janell in heartbeat to ANYONE who is interested in buying or selling or even if we thought she could just answer a question for someone.

Janell, if you read this, we just want to thank you once again for EVERYTHING! you were (are) absolutely awesome, and we really miss you!

Thanks again!!!

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Response from Janell on 09/08/2011

Thank you so very much! You two were awesome through the entire home buying process. I really appreciated how responsive you were to short timelines, and underwriter inquiries. How blessed I was to have clients like you! I miss you guys too. We will be staying in touch. PS, I love what you've done so far with your awesome new home. Hugs!

 

  

03/25/2011 - tammycat
Bought a Single Family home in 2010 for approximately $450K in Castaic, CA.

We actually found Janell here on Zillow. We were looking to buy, saw her name here on zillow and gave her a call. It coudn't have worked out better. Janell is wonderful! She is there when you need her even on vacation! Janell worked with our crazy schedules to view homes. She is honest and listens to your needs. Buying a home is stressful and Janell was there for us every step of the way. We found the home perfect for our family. It was a short sale and Janell is very knowledgeable. We highly recommend Janell to anyone looking for a home and would use her again.

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Response from Janell on 03/25/2011

Thank you so much! ~ I was just telling someone about you today and how incredible you were throughout the entire short sale process. As you are now quite aware, being on the "buying side" of a short sale can be quite arduous! You guys were awesome despite all of the crazy time-lines, challenges and delays. Thank you so much for "taking a chance" with me. I am so grateful! ~ Hugs!

 

  

03/05/2011 - JJJJCarpenter
Bought a Condo home in 2009 for approximately $425K in Canyon Country, Santa Clarita, CA.

I was so lucky when I found Janell. I was looking for a home during a period in time that I thought would be easy to purchase. Boy was I wrong. I am a single mom of 3 adult children, and I always wanted to have a home of my own to share with my children. Tired of renting and throwing my money away. I was beginning to become really depressed, and ready to give up. Puting in offer after offer, and never had one of my offers accepted. She suggested that we look at the homes in Milestone Communtiy, and I could not believe it. I walked in took one look and was sold, and walked out able to purchase a BRAND SPANKING NEW HOME with lots of extras! Never would I have guessed that a new home would be in the cards for me. She was able to walk me through all the steps that goes into waiting for your new home to built from the ground up. What a expierence! She answered all my questions, and calmed my fears, cuz of course I could not believe that this was truly happening and I was waiting for the rug to be pulled out from under me. We then had a good laugh together at how much better of a deal that I got. I don't have any repairs that need to be done, I can just move in with all of my choices up front! I have now been in my new home over a year, and I LOVE IT!! I could not have done this without her. Her knowledge, calming spirit, professionalism, are all top notch. I would recommend her to anyone, and already have. Another sucessful happy buyer!

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Response from Janell on 03/25/2011

This was truly a heart warming story. I still clearly remember when I met you at an open house and you shared your dream with me. I am so blessed to have had the opportunity to be a part of it all. I loved your enthusiasm throughout the whole process. What a pleasant surprise when I get a call from someone that was referred to me, by you, It's calls like that are truly the biggest compliment that I can receive. Thank you so very much! ~ Hugs!

 

  

01/17/2011 - Santa Clarita Guide
Sold a Single Family home in 2009 for approximately $500K in Saugus, CA.

We hired Janell Pollock In one of the toughest real estate markets in history, yet we had an offer within 30 days of listing...and closed within 31! This was our first home, so we were new to the process. Janell's team patiently walked us through each step of the transaction, carefully explaining the details so we were well-informed. We recommend Janell and her team without hesitation

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Response from Janell on 03/25/2011

Thank you, thank you, thank you! ~ What an absolute privilege and honor to work for you two. Your beautiful home was a dream to sell. No one could believe that it wasn't "staged". You made my job so much easier. I sincerely appreciated your humor and love througout the entire transaction. ~ The worst part of selling your home is that you moved so far away! ~ Hugs!

 

  

01/15/2011 - icutrvl2
Bought a Condo home in 2010 for approximately $175K in Canyon Country, Canyon Country, CA.

Janell Pollock is the complete professional. She know's her business totality. She works 24/7 to take care of my interest. I would recomend her Highly. You will be very happy too.

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Response from Janell on 03/25/2011

Thank you so very much! I am so honored to have represented you in the purchase of your investment property. Now we're working on the next one and I can't wait to find you another "fluke". Here's wishing you prosperity and happiness!

 

  

01/09/2011 - ljf10
Bought a Single Family home in 2010 for approximately $350K in Saugus, Santa Clarita, CA.

My husband and I searched for a home for many years until we met Janell Pollock and she made our dream a reality within months! After meeting with Janell things began to happen instantly! We've never experience such dedication from an agent until now. Janell’s most unique quality among many others is her knowledge about real estate. My husband and I felt very confident in Janell representing us as buyers. If something new came about, you could rest assure that Janell would notice and take proper action because she cares about her client’s and it showed. I would say Janell’s best value is her compassion which makes all the difference and allowed us to move forward free of stress or fears in our search for our new home. When you have a realtor that cares like Janell, you have trust and that was very important to us and allowed us to have peace of mind in our search for property. Janell’s availability also made it very easy to do business with her. She went out of her way to meet our needs in order to accomplish our goals. After my experience with Janell Pollock, I would definitely recommend her services to others without hesitation. I know we will be using Janell's services again in the future, we would be crazy not to!

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Response from Janell on 03/25/2011

Wow! Thank you so very much! It was my privilege to represent you in the purchase of your home. I am thrilled that it was in the neighborhood that you wanted and that we were able to obtain such an incredible deal. You guys were awesome through all of the challenges that we had. I am so grateful to you. Thank you so much! ~ Hugs!