- Highly likely to recommend
10/16/2013 - darengeremia
Bought a home in 2013.
Janelle Waggener is a personable, energetic professional whom I can easily recommend. Janelle represented us while selling our previous home and purchasing our current home, so I can attest to her skill in both regards. Janelle offered us timely, expert advice without being overbearing; this allowed us to make informed decisions, and helped us feel comfortable with our choices. She worked diligently around our timetables, and has an extensive network of professional contacts covering every aspect of the buying and selling process we encountered.

Janelle was very patient during our selling process, as we changed our timetables several times. She provided us with extensive pricing data, and she gave us sage advice for staging and marketing our home. We received multiple, credible offers within hours of our home hitting the market. Janelle was able to show us homes consistent with our search criteria, and didn’t waste our time on homes we wouldn’t be interested in buying. We ultimately settled on a new home build, and Janelle was a stable and calming force in the sometimes turbulent and unpleasant process of negotiating with the builder. Janelle was patient and available during the long build process. Finally, though Janelle is certainly a consummate professional, her greatest asset is her optimistic, joyful personality.
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- Highly likely to recommend
10/06/2013 - ageremia
Sold a Single Family home in 2012 in Inglewood (Riverwood), Nashville, TN.
We used Ms. Waggener as a listing agent and buyer's agent (she sold our home and helped us purchase a new one.) Janelle is professional and very knowledgeable, and I would not hesitate to recommend her services to anyone. Janelle helped us to price our home, and even spent an entire day with us looking at comparable homes for sale in our neighborhood to ensure that we felt comfortable with our decisions. She sold our home ONE day after it went on the market. The Nashville area market is very hot for buying, and we had negative experiences with other realtors whose response time was too slow - homes would come and go from the market before we could even see them. Our experience was just the opposite with Janelle - her response time is very fast and she was able to set up appointments as soon as listings came up. She was very patient and reassuring during the entire selling and the buying process, and is a delight to work with.
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- Highly likely to recommend
10/05/2013 - kgaither67
Sold a Single Family home in 2013 for approximately $1.85M in Franklin, TN.
I was being transferred from San Jose to Nashville due to my job and I found Janelle on Zillow.. The had called and left a message with another real estate person and no return call for 3 days. Janelle picked up right away and started sending us listings after asking many questions and listening to our needs. We flew out from CA and spent a couple of weekends with here riding around shopping for our new home. She was extremely patient, kind and warm hearted. I feel like we have made a lifetime friend. After finding our new home she went above and beyond to help us make it our dream home and introduced us to a designer Mark and got us all the estimates to make it exactly what we wanted! Even after the home closed and we had keys Janelle was making sure we were happy! I cannot thank her enough for helping make Nashville a place called HOME! Janelle you Rock!
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- Unlikely to recommend
09/30/2013 - user2142593
Bought a Vacant Land home in 2013 for approximately $125K in Brentwood, TN.
Agent miscommunicated on our behalf to a builder she introduced us to, which we really liked, and caused our deal to fall thru because of her miscommunication. She told us on the front end that she represented the Buyer but she dropped us like a hot potato after the construction project fell thru. She didn't even have the courtesy to call my wife and I and try to explain what happened and ask us if she could help find another builder, or help try and sell the lot and find another home. Just sent an email saying that it didn't work out and she hoped we had good luck finding another builder. She is a nice lady but she wasn't an advocate for the buyer like she told us she was in our first meeting with her.
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- Highly likely to recommend
06/13/2013 - user4737809
Sold a home in 2013.
Janelle is very knowledgeable about her business,our situation was very complex because we were out of state buyers who were not even present at closing but she made sure every step went very well. she is an excellent person. She went above and beyond what was required of her to help us buy the house we wanted. She is a blessing to everyone she encounters.
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- Will never recommend
03/17/2014 - vols18
Showed home in 2014 in Hidden Valley Estates, TN 37027.
My husband and I have worked with other realtors in the past to help expatiate the buying/selling process and ensure everything ran smoothly. Unfortunately our recent experience with Janelle was anything but smooth.

She was unresponsive for entire days during key negotiation periods - we tried reaching her from 8 am - 8 pm with calls, text and emails only to be told more than once that she'd call us in 15 and then just never call. When we finally did reach her, she was unapologetic and seemed put out that she had to deal with us.

She was frequently late to meet us for showings and inspections, didn't read emails or pay attention to key details and also forgot to order our termite inspection until two days before our closing. It created an enormous amount of stress and frustration and put a huge damper on our entire home buying process.
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- Highly likely to recommend
01/25/2013 - beaugemous
Bought a home in 2012.
My husband and I were looking for a second home so we could spend time with our newest granddaughter. We were working from another state, so it was a challenge to coordinate schedules and travel times. However, Janelle made it work! We found a small condominium that was perfect for our needs. Janelle was an excellent negotiator for the buyer and went far beyond the call of duty to make sure we got the best deal possible. She even helped us rally up a cleaning crew to get the condo ready in a jiffy! Now we have a little love nest so that we can visit our sweet granddaughter any time our hearts desire! Janelle made it happen; she's the bomb! Jeanette
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- Highly likely to recommend
03/18/2012 - user324775
Showed home in 2012 in Inglewood, Nashville, TN.
very upbeat and always smiling--a joy to work with

Janelle Waggener helped me to look at homes in east nashville--as i was thinking about moving closer to my daughter --but i wanted to rent the space out for a few years as i was not ready to move out my present location in south davidson county. She quickly understood my goals and worked hard to help me find the right property--she also took the time to find builders who were renovating buildings in that area--made an appt for me to meet them in a 12 south house they were presently working on--so i could see their work and talk with them about east nashville properties she would drive through the neighborhoods at night as well as day to try to be sure that they would be safe for me--i felt like she always had my best interests in mind-and when i decided that this was just not the right time for me to buy in east nashville she was gracious--i felt bad as i felt that i had wasted her time but she was kind and gracious--if i were to start another search in the future i would certainly use her again--
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- Highly likely to recommend
03/13/2012 - user449139
Bought a Single Family home in 2012 for approximately $225K in Autumn Oaks, Brentwood, TN.
We can't give anything higher than five stars here, if we could mu husband and i would!! Janelle made our entire move from California to Nashville a painless process. She made us feel like we were always her highest priority no matter how busy she was with other clients. She took care of all our needs and went above and beyond the call of duty. It was a pleasure and blessing in disguise working with her and I would highly recommend her services for anyone who is looking for a person who is going to do everythibg in her power to get you the client everything exactly as you want it. I promise you won't be disappointed!! Let her help you find your dream home :)
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- Highly likely to recommend
12/19/2011 - SarahHolton
Bought a Single Family home in 2011 for approximately $775K in Brentwood, TN.
Janelle went beyond finding us a house and found us a home. We had a lot of unique needs that had to be met and Janelle met every one of them. Excellent agent!
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Professional Information
Address:
Berkshire Hathaway Woodmont Realty
5107 Maryland Way
Brentwood, TN  37027
Phone:
(615) 649-6051
Cell:
(615) 649-5411
Fax:
(615) 661-7507Click to view
 
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Websites:
Website
 
Screen name:
Janelle Waggener
Member since:
07/27/2011