Profile picture for Janet Van Nuys

Janet Van Nuys

Agent

Accredited Buyer Reprsentative (13 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation,
Short-Sale

Ratings & Reviews

 

  
 

03/31/2012 - user634042
Property manage a Single Family home in Rapid City, SD.

I am an Active Duty Air Force member that was stationed at Ellsworth AFB, and we used Janet to list our house in Rapid City when I received an assignment to another duty station. However, we were unable to sell the house and decided to use Janet as our property manager.

From the beginning we could tell that she was very incompetent. It seemed that 99% time, even though we were paying her, that we had to handle issues ourselves. For example, the house sustained hail damage...Janet was unable to find contractors in a timely manner, so my wife took it upon herself to find contractors and set-up the work that needed to be done. This was a difficult task, especially since we are living in another state.

Furthermore, not only is he incompetent, but she is very unprofessional. Despite having a 2 year contract to manage the property, Janet told us that "she took on another obligation that was more important than managing our property", and when we tried to discuss the situation with her she would repeatedly hang up on us. This came at a critical time, because at the same time the tenants were trying to break the lease and we were counting on Janet to help us work through the difficult situation.

If you have any questions, email me [thru Zillow profile - email removed per Good Neighbor Policy]

Profile picture for Janet Van Nuys
Response from Janet on 04/02/2012

I worked as long as I could and as hard as I could through very trying circumstances. Rent for the property was always paid and properly distributed to their bank account. I wish them the best of luck in the future.

 

  

12/07/2011 - jill.martens
Sold a Other home in 2011 in Rapid City, SD.

I have worked with Janet on three different real estate transactions. I have always found Janet to be very friendly, honest, and helpful through the real estate maze. Janet and I have actually become friends over the last few years, and I have to say that I would never use another agent and always recommend her to anyone looking to buy or sell real estate.

Profile picture for Janet Van Nuys
Response from Janet

 

  

12/03/2011 - ktubaman
Sold a Single Family home in 2011 in Rapid City, SD.

In addition to knowing the community, other agents, and how to jump hurdles, Jan is just a great person!

Profile picture for Janet Van Nuys
Response from Janet