I contacted Janet about a property in Buckingham Wood back in November. The property had sold, but she was quick to offer assistance with similar properties in the area. I explained I was looking for a place for my elderly parents (who live in NC) and I thought that community was the best fit. She immediately sent me similar properties in the area on the market. As soon as one came available in Buckingham Wood she contacted me. She met me to see it at my earliest convenience, negotiated a reduced price immediately and kept me updated on the status of the property. Once my parents agreed to buy it (sight unseen) she assisted them in preparing the contract and helping them get all of the necessary documents, all by phone. She did an excellent job establishing a rapport with my father and gaining his trust. She answered all of his questions regarding the process. She also worked with me through the process as well. She made herself readily available through every step of the negotiations and during our effort to secure proper financing. She organized all aspects of the closing, inspection, etc. This was not the easiest transaction, as it was done long distance with elderly people who aren't comfortable doing transactions electronically. Janet was wonderful to work with, very patient, kept her sense of humor, and remained professional, we never felt pressured. I would highly recommend her to anyone else in the market for a new home.