We were assigned Janie to assist with finding a home. Communication was okay. She sent us some listings but for the most part we did all the searching. Once we would fine a house we were interested in looking at we would call or text her and set up times for viewing. This went on for a few weeks then all of sudden she stopped answering our request. We text her multiple times and called repeatedly. To date we still have not gotten a response from her. She is very knowledgeable about real estate. I did feel like she was lacking as far as actually working to find the perfect house for our needs. No worries though. We have been assigned another Agent and we are trying to decide between two beautiful homes to will be making an offer soon. Not sure what happened to Janie. At this point I don't think I would recommend her.