Jason was very knowledgable. His team was also. They answer emails very quickly and do their best to keep the loan process moving. I would use them again and will recommend them to friends seeking loans!
Applied for a loan, but it didn't work out. Baymeadows, Jacksonville, FL 32256
Jason and his team were great. I was initially a little concerned working with someone online and long distance, but now I am glad I did. He was very professional, straight forward, helpful, and always took my calls. We need more people in the industry like him.
Jason Hunter and his team at SunTrust did a fantastic job processing my loan application. His team processed my loan on a timely manner and my loan was approved within 2 weeks. I highly recommend Jason and his team to process and handle your loan needs.
Jason and his team at SunTrust were extremely impressive. He delivered on the exact product that we were looking for, was incredibly responsive, and really understood the nuance of what SunTrust has to offer. I have found working with Jason to be an incredible relief--and I am a real estate attorney.
Cynthia, Jason's assistant, is the perfect compliment. She is the backbone of his team, and she is extremely good at her job. She will take the necessary time to answer all of your questions, make sure all of your paperwork is in order, and will get you processed in an efficient and expedient manner.
Jason and his assistant, Cynthia, were great to work with. My loan was not the easiest to close, as my income did not show on W-2, or K-1 forms on my tax return, as their underwriters preferred. Jason told me not to worry that he would get it done in time for settlement, and he did just that. In addition to getting the loan approved on time, both Jason and Cynthia were a pleasure to work with. They are both very upbeat with pleasant, positive attitudes. I will recommend Jason to anyone I know that is in the market for a home loan.
Response from Jason on 12/06/2013
Thank you, it was a joy to assist you. I am glad what we do seems seamless. We do pull you tax transcripts to validate the tax returns and the other supporting financials you provided. We verified all your income information just as we do for every client. We appreciate the compliment as that is our goal! :)
What a great mortgage experience with Jason Hunter and his team! They are very responsive and helpful. The process was straight forward, simple, quick, and accurate. They have among the best rates you will find. Pre approval letter, qualification, mortgage commitment and finally closing went like clockwork. Please remember you have to do your part also to have a similar experience, so a few tips: Today's mortgage process is paperless, so learn how to use a scanner to create PDF files of the required documentation (you will be doing a lot of scanning). Know how to use your e-mail to send documents. When information is requested from you, reply to them in a timely fashion. Know that e-mail is the primary method of communication these days and provides a quicker response and written record to any questions you have. Jason Hunter and his team truly work diligently together to give you a great mortgage product and provide great customer service with personal attention. Give them a try, you will be happy you did!!!!!
Jason Hunter and his team at SunTrust was very responsive throughout our loan process including adapting to my schedule with late night emails and weekend phone calls with Jason and members of his team responding first thing the next day. They made what is supposed to be a very tedious process fairly seamless and I am thankful for their hard work in helping us get into our dream house. Thanks again.
Response from Jason on 09/11/2013
thank you for the kind words. It was a joy to assist you!
Getting the loan was the absolutely best part of the house buying experience. Jason has a great team, and the way they run the business could be used as a textbook example - I seriously mean it.
First of all, the fact that they are out of your state is totally irrelevant. These days an email account and a pdf reader with electronic signatures (like Foxit), is all you need. To start with, Jason sends an email with all the steps and processes involved. It is so upfront and accurate, you can check things one by one along the way.
The loan TERMS are so good, you can rarely find other rates a whisker better, if at all.
COMMUNICATION is superb, and I mean SUPERB. Take advantage of it, within the boundaries of decency and common sense, because Stacy has some days hundreds of emails to go through - somehow she does it, in addition to the rest of her work. Always getting answers the same day, if not within the hour from all involved. Jason called personally to go over all loan options and select the one that worked best for us. Tuesday, at 6 pm ! Get a life, dude !!! I recommend checking for a status update once in a while, and being proactive. The answer comes promptly and then it is easy to ask something like: "this paper is late, who is supposed to sign it, can we get this done some other way ?" Example, a business would not confirm some requests. Stacy checked with the responsible person at Suntrust and I was able to send myself copies of docs and checks as documentation. Yes, it took me half an hour, but it was out of the way and in my full control.
RESPONSIVENESS - they were available and able to make significant changes to the HUD within an hour of closing. Not that everybody should do that, but still.
HUMAN TOUCH - the loan processor, Stacy called me personally a couple of times when an email was just not the right tool, the day before closing to get the final details right and just simply to say "pleasure getting to know you, thank you for your business, congratulations and enjoy !" Classy.
Let me put it this way: I am a physician, and I hope that at the end of the day, each and every person I help can say the nice things about me that I can say about Jason, Cynthia and Stacy, as well as all others who certainly worked along with them.
Response from Jason on 09/11/2013
haha, thank you for the kind words and honesty! It was a joy to assist you. Stay in contact! Please keep your fellow Physician's informed of our services! thank you!
Jason and his team, Cynthia and Meghan, were excellent to work with for my new home loan. Jason worked with me and was able to give me an excellent loan rate -much better than any other lender. He and his team guided me through the paperwork process and made closing on my new home a very easy and comfortable experience. Would highly recommend Jason and his team.