Jay was incredible to work with, particularly given the circumstances. My parents passed away recently, and I was tasked with getting my childhood home ready to sell...at a distance. I live 90 miles away and the house required basement work and multiple updates before I felt ready to sell it. The basement contractor recommended Jay, and from the moment I met him, I knew he and his team were going to do a fabulous, competent job for me. He listened, cared, and was reasonable with me when I was hovering close to some very real and difficult emotions, talking me through the "letting go" transition in a very professional manner. I felt understood and respected through the whole process and can't imagine anyone else doing as spectacular a job as he did. He kept me informed of showings and eventually the offer. He worked with me on pricing strategies and making sure the house looked good throughout. AT the closing, he spent time with me and made sure I was comfortable through the documentation signing. I can't say enough about Jay, his character, and real estate expertise. Jay and the Baumgartner Group are great!!