Jess is a wonderful and thoughtful realtor who came highly recommended from a friend of ours. We bought our first house with her about 1.5 years ago and couldn't be happier.
We had come from renting in the DC area for 7 years and just couldn't afford anything there. I had lived in Baltimore for a year before that and loved it, so my husband and I thought we would look here. We weren't as familiar with the area, so she spent quite a bit of time learning our preferences (close to the MARC), musts (older home with a basement in a decent school district), and quirks (arts and crafts style house).
Due to our preferences, there weren't a lot of houses in our price range. Jess took the time at each of the houses we saw to learn what we liked (character!) and could not live with. We entertained the idea of a short sale for a while, and Jess took time to walk us through the process, how long it usually takes, what it means for the house and us if we get it. Thankfully, we found our beautiful home a few days later. She called us the day it went on the market and scheduled something same day - she knew it would sell quickly. We were able to get in 2 visits in 5 days and put in an offer. We were one of 4 potential buyers. Due to her negotiations with the seller's agent, we were selected!
The inspector she recommended spent over 5 hours inspecting our small house. Our family friend - who is an engineer and refinished several of his own houses - who was with us during the inspection was very impressed. Jess explained the things the inspector found and helped us determine what we could do ourselves (huge help!), what wasn't worth asking for, and what the sellers should fix. She fought for us and negotiated a fair reimbursement when the seller refused to remove some rubble and rotted wood under the porch and stopped taking care of the pool (turned green - so gross) after promising in writing to close the pool for the season before turning over the house.
Jess gave us recommendations for fantastic painters and a floor refinisher, which were more affordable than who we found. The lender she also recommended had competitive rates, returned my calls promptly, and spent a very long time explaining the loan contract.
As an aside, the whole Remax New Beginnings office is spectacular. They hold regular fundraisers for local children's hospitals and parades through the town. They really go out of their way to give back to the community.
In short, if you're buying your first home (or any home!), you'll have a great experience with Jess! We love our house and owe a great deal of that to her and her hard work.