Profile picture for Jean Hedges

Jean Hedges Reviews

Jean Hedges
Senior Loan Officer (15 years experience)

Specialties:

Purchase Loan, Refinancing, Home Equity, Mortgage Planning

 
- Highly likely to recommend
06/20/2014 - agertner6
Closed purchase loan. Chapel Hill, NC
Jean and her team were very good to work with. They offered the best rate and explained all the ins and outs of the process very openly and honestly. We felt we could trust them. There was a tremendous amount of paperwork to gather and process in a short period and we were able to get it all done working together. There was always someone available to help when I called the office.
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- Highly likely to recommend
06/03/2014 - JohnFoley03
Closed purchase loan.
Jean and her office were very helpful in getting us into the house we wanted. They successfully guided us through the lending process and answered all the questions we had. Even though our situation was complicated with keeping our previous house, they were able to get us through successfully. They were even there at closing to help us finish the paperwork. I would highly recommend you talk to her with your mortgage needs.
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- Highly likely to recommend
03/31/2014 - lzaleski3
Closed purchase loan. Raleigh, NC
The decision that my husband and I made to work with Prime Lending for our mortgage loan was one of our best decisions. We worked with James Hedges and David Newman, along with Jean Hedges. They were all very responsive and kept us up to date throughout the whole process. The offer that we made on the house including us closing in 30 days from the day of the offer, so it was a very fast process and I am not sure it would have been possible with a different lender. This is very important for us because this was both of our first home purchase, and we are happy to know that we have a lender that we can go to for all of our future home loans. Thanks again to Prime Lending, and more important to James and David.
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- Highly likely to recommend
03/28/2014 - schickm
Closed purchase loan. Raleigh, NC
I first found Jean when looking online for a renovation lender that was local to Raleigh that actually had experience doing the loans. The property I was looking at was too expensive to use a 203k/FHA - though to be honest the fees were lower using the Hedges anyway so I highly recommend them. They were very helpful with getting everything organized and pointing in the right direction at every step. If you are looking for a team that will actually get you into a foreclosed or damaged property with enough funds to do a rehab then give them a call!
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- Highly likely to recommend
03/07/2014 - user2327722
Closed purchase loan.
Jean & her team are awesome to work with! Many husband & I had some challenges along the way to buying our home but Jean was there with us every step of the way. recommend them to my in-laws to help with their financing! Amazing group of people!
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- Highly likely to recommend
03/05/2014 - Marianne Lanier
Closed purchase loan.
I was in the process of a loan with another lender, everything came to a halt and it looked like I was going to lose the house. Jean was recommended to me and I called her in the middle of my hopeless dilemma (in a panic) with a 2 week deadline! Jean and her team were so understanding, attentive and thorough - they immediately took all my info, figured out what went wrong, got me my loan and I closed on time. Not only were they professional and on-the-ball but they helped me fulfill my dream of having a home. They made my bad experience of buying a home into a good one. Thank you!
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- Highly likely to recommend
03/04/2014 - user03137433
Closed purchase loan. Raleigh, NC
The whole team at Prime Lending was amazing! They helped us every step of the way, and answered the 1 million questions we had. They made our dream house a reality. If we were ever going to buy again Jean Hedges would be the 1st person we would call!
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- Highly likely to recommend
03/01/2014 - nese2
Closed purchase loan. East Raleigh, Raleigh, NC
Jean Hedges and her team were extremely responsive and helpful throughout our loan process. We appreciated their help especially since the Fannie Mae home renovation loan that we were required to use for our particular purchase was somewhat complicated to navigate. We would definitely turn to Jean again and would highly recommend!
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- Highly likely to recommend
02/26/2014 - MikeJasper
Closed purchase loan.
I had a great experience with the staff at Jean's company. We had to move out of our rental house at the last minute and buy a new house before the end of January, and they made it happen. There were a lot of forms and documents to organize, but Jean's staff handled it well. Everyone answered my questions and made sure I understood what was happening each step of the way. My only quibble would be that the closing process and collecting of documents continued right up to the point where we were signing the final documentation at the lawyer's office on closing day. Not sure whose fault that was, but it made for a stressful time.

But other than that, which I'm not sure could've been avoided, I'd defintely recommend Jean Hedges and her smart, personable, and fast-acting staff!
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- Highly likely to recommend
02/25/2014 - user2433537
Closed purchase loan. Northeast Raleigh, Raleigh, NC
Jean and her associates at Prime Lending were consistently a blessing as they guided us through the unchartered waters of short sales and foreclosures. For approximately one year they patiently answered our questions, proactively dealt with issues and gave us a confidence that we were on the track! True to their word we found a house and helped us close despite all of the sticky issues and complications with this particular house. PrimeLending was always available, always willing to answer and always educating us about where we were in the overall process. We highly recommend this group!
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Professional Information
Jean Hedges
Address:
HEDGES MORTGAGE GROUP AT PRIME LEND
5400 GLENWOOD AVE SUITE 215
RALEIGH, NC  27612
Phone:
Email
Advice posts:
1
Screen name:
Jean Hedges
Member since:
04/19/2013
NMLS #:
  • 108440