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We couldn't have been more pleased with the very professional, efficient and responsive experience we recently had working with Jeff on the mortgage for our new home. From the first conversation through the closing on the home, Jeff was there to answer any and all questions and to keep us posted on progress and managing our expectations beautifully. We would highly recommend Jeff and will certainly use him in the future when the need arises.
Jeff was highly recommended to us by a well-known realtor. Since my initial contact with Jeff; I could immediately tell that he was very responsive. The “feeling” I experienced, turned out to be pretty accurate. Jeff is very well-informed in his line of work. He follows the market very closely and can lend some pretty solid guidance. Overall, I am extremely satisfied with Jeff’s performance. I am most pleased with the fact that he kept us in the loop throughout the entire refinance process. Jeff is patient and takes the necessary time to explain whenever prompted with hard-hitting questions. We also appreciated that he is very flexible with his work schedule. Jeff’s demeanor is very down to earth; however, he is very professional and has a positive approach.
Personally, I would like to “Thank you” Jeff once again for making our refinance experience ... “a very pleasant one". We will definitely work with Jeff in the near future.
My wife and I have used Avenue Mortgage for our mortgage needs for over 20 years now and have never been disappointed. We recently worked with Jeff to assist us in a refinance, and were very pleased. Jeff was knowledgeable and helpful and made the process extremely easy for us to walk through. I definitely recommend Avenue Mortgage and Jeff Kincaid for those looking to finance a mortgage or refinance. They are an honest and professional firm!
Jeff personifies professional. He is not only knowledgeable he is straightforward in addressing issues while being very educational about the markets, the processes, and all the requirements to attain loan approval. He kept us informed of what was going to happen in the process and kept communications current throughout the process.
Jeff was very responsive to all my questions and even made a point to come out to the city just to meet me in person because he likes to know his clients from the start. He was very knowledgeable and patient throughout the whole process and I would highly recommend him to friends and family.
Everything with my refinance went smoothly and as discussed - always nice to have expectations met. The best thing about the whole experience was the closing - we closed around my schedule so I didn't have to leave work.
I spoke to numerous banks and got numerous quotes, but none of the banks made me feel like they actually cared about my business. Jeff took the time to work with me to help me thoroughly understand my options and the best strategy for my positions. He was always available to my wife and I, even for some of our more crazy questions. Finally, within 5 minutes of the market showing the rate we were holding out for, Jeff had us locked in. It really was a great experience and I highly recommend Jeff and Avenue to anyone who is thinking about any kind of home financing project.
Jeff was very helpful. He got us a lowest rate out there on a purchase loan. He answered all of our questions patiently. We had a lot. We love the house we're in but should we move again, we will definitely be calling Jeff.
I would highly recommend Jeff and Avenue Mortgage. Jeff was extremely helpful, knowledgeable and responsive as he worked with us to secure our mortgage. Whenever I had a question about the next step in the process, Jeff would respond within minutes. There was never any doubt that he had our best interests at hand.