Jen was recommended through a friend who had a great experience with her as a buyer's agent. This was our first home buying experience and it couldn't have been smoother. Jen picked properties that were right in line with our expectations and also set up viewings for any properties I requested. She stayed in close contact with us through email/phone/texts, set up multiple same-day or next-day viewings at our request, and was able to quickly put in an offer when we were ready. If she was with another client she notified us and got back with us as soon as she could. And when she was with us, we had her full attention. I had the same service from her staff as well- Jenny and Holly kept us informed of each step of the buying process and quickly answered any questions along the way. The professionalism, timeliness and communication of Jen and her staff were impeccable. Jen was also very informative- she knows this area and she knows real estate. She is a former contractor, so she was able to give us information about the construction, finishes and possible areas of renovation of the houses we viewed. She has many reliable contacts in the business and was a great resource for recommendations for service providers. She also is a tough negotiator and we were able to buy at a very fair price for this market. I have very high standards and frequently am disappointed with service experiences. There are so many realtors in Bozeman, so I was skeptical I could find someone to meet all of my expectations- but my expectations were pleasantly exceeded.