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Profile picture for Jenna N. Gray

Jenna N. Gray

Lender

Sr. Loan Officer (11 years experience)

Specialties:
Purchase Loan,
Refinancing,
Mortgage Planning,
All-In-One Account

Ratings & Reviews

Jenna was great with which to work, stayed on top of all of the details of the transaction and kept me updated with timely reminders and information when I needed it. Would definitely recommend her to others.

  

03/30/2015 - user0143680
Closed purchase loan. Pleasant Hill, CA

Jenna was great with which to work, stayed on top of all of the details of the transaction and kept me updated with timely reminders and information when I needed it. Would definitely recommend her to others.

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03/23/2015 - brian9342
Closed purchase loan. San Ramon, CA 94582

Jenna and team was excellent from start to closing. Her and the team answered all the questions and went through different options as first time home buyer which made our family very comfortable. Looking forward to working with her and the team.

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03/14/2015 - user01099269
Closed purchase loan. Waldon, Byron, CA 94597

Jenna was phenomenal throughout our entire process of buying our new home. She was on top of everything, extremely organized, and very efficient. She was extremely knowledgable about every aspect of buying our home. Not only was she great throughout the process, but even as we are getting letters months afterwards, I have no reservations in giving her a phone call for help or advice. Jenna is fantastic and I would recommend her to anybody.

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03/13/2015 - Kwilkins9
Closed refinance loan. Pleasant Hill, CA

Jenna is, in a word, EXCEPTIONAL.

We recently re-financed through Jenna...a process that because of various issues on our end took over 1 year. Throughout the process she was a consummate professional, dealing with a most cumbersome and unhelpful lender, and a particularly impatient cllent.....and she did it all with an infectiously positive attitude :)

We would unequivocally recommend Jenna. I can't imagine there is anyone more qualified than she.

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01/30/2015 - zuser20140716112953142
Closed purchase loan. Crockett, CA

Jenna was so helpful and timely. She was always available to answer any questions or concerns. I recommend her highly! My loan closed very fast and I was able to purchase the house of my dreams. Jennifer Klein

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01/25/2015 - Kbarent
Currently working with lender. Hookston, Pleasant Hill, CA 94523

Jenna is the most "client centric" mortgage professional I have ever worked with. She is responsive even on evenings or weekends via email even, which is unbelievable. She is very efficient, extremely knowledgable, and is on top of things in a way I've never seen before with a mortgage person. I am so glad that my friend Kevin referred to her, and I plan on referring her to everyone I know for their loan needs. This kind of customer service is all too rare these days. I highly endorse Jenna.

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12/01/2014 - user19361829
Closed purchase loan. San Ramon, CA 94583

Jenna was very helpful, quick to response and attentive. She was really professional and followed up and kept us informed always. I would definitely working with her again and recommend Jenna N. Gray to anyone looking for a mortgage loan.

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11/25/2014 - user566496
Closed purchase loan. Clayton, CA

Jenna and company were outstanding and ahead of the game every step of the way. From the pre-approval all the way through to the closing and funding of the loan, she was a great help and resource.

Regardless of how many questions I sent, sometimes multiple a day, she always responded quickly and kept me up to date at all times.

She definitely made the paperwork a breeze and the house buying process easier.

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11/24/2014 - mattburke46
Closed purchase loan. Danville, CA

We've worked with several brokers in the past but none have been as responsive and professional as Jenna. We had a tight deadline to work with and Jenna came through every time. Where securing a loan with other brokers was always an "ordeal", Jenna made the process seamless. She was extremely helpful throughout and worked hard at getting us the best rate. I wouldn't hesitate one bit at working with Jenna and CMG in the future.

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09/09/2013 - Gsubima
Closed purchase loan. Komandorski Village, Livermore, CA 94568

I must say we were super super stressed about purchasing our new home. Jenna was amazing every step of the way, and helped relieve our stress. She was much more than just our mortgage broker, but our advocate through the entire process with the home builder. She was our voice when things didn't go our way with the home build and always kept the home builder accountable.

Anytime I had a question or needed an update she was quick to respond and walk through my concerns. The most important thing to me was she was honest and always upfront. What you see is what you get, no hidden strings or going back on her word. My wife and I both give our 110% recommendation in using Jenna for any of your mortgage needs. She will always be our go to person and will be recommending her to all of our family and friends.

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