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Realtor/Broker (14 years experience)
My experience with Real Estate Jennifer Mu's team was not only on a professional level, but I they made it feel like a very personal relationship with them as well because they made me feel like part of their family. I have great respect for expertise and knowledge of the real estate market. They were honest and reliable and always there for whatever my needs demanded and I always felt like they were looking out for my best interest. I'm a senior citizen and not as fast, nor mobile as I used to be, yet they were always ready to assist me throughout the process, including closing of escrow. My reason for choosing them was simple, their property for sale signs were everywhere when I started looking and so I thought they must be very successful. I wasn't wrong and neither will anyone else considering them. <br/><br/>I highly recommend them to anyone.
Bought a home in 2013 in Olga, South Pasadena, CA 91030.
My experience with Real Estate Jennifer Mu's team was not only on a professional level, but I they made it feel like a very personal relationship with them as well because they made me feel like part of their family. I have great respect for expertise and knowledge of the real estate market. They were honest and reliable and always there for whatever my needs demanded and I always felt like they were looking out for my best interest. I'm a senior citizen and not as fast, nor mobile as I used to be, yet they were always ready to assist me throughout the process, including closing of escrow. My reason for choosing them was simple, their property for sale signs were everywhere when I started looking and so I thought they must be very successful. I wasn't wrong and neither will anyone else considering them.
Bought a home in 2010 in Champagne, Ontario, CA 91761.
After my divorce, I was looking for a new home. Initially, I decided I did not need a realtor and went on my own by searching online. A few frustrating weeks later, I begrudgingly decided that a realtor would be a better choice to help me find my new home. Luckily, for myself and for my friends, I found Jennifer.
On my own, I was getting get outbid by all cash offers even though some of my offers were 40k over the listing price. In our initial conversations, I explained to Jennifer what I wanted in my new home. She really listened and offered suggestions to ensure that financially, I didn't spread myself too thin by placing offers that I really could not afford. And, she helped me in truly understanding what the house was actually worth.
Being stubborn, I still tried to work deals on my own. With the money I had, I thought a condo was going to be all that I could afford. I had chosen one and decided to place an offer about 30k more than the listing price because in the past, even 30-40k over wasn't enough to win the bid. When I told Jennifer my situation, she talked me out of it because she truly understood the area and the real price for what recent homes were getting. On her advice, I significantly dropped my offer on the condo and won the sale!
I was surprised at how easy the offer went through and it got my mind thinking that I could actually afford to buy a house instead of a condo. Once again, I went to her and we backed out of the condo. At this point, it was about 8 months into my quest of a new home. I honestly, thought Jennifer would give up for backing out on the condo sale. But, all she said was, "This is a big step, you need to make sure this is the right home for you. Don't take it just because your offer was accepted.” Time and time again, Jennifer always asked me if I was sure, especially in regards to my budget. She never tried to push me to put a larger offer just to make the sale. We had friends who were also looking for houses during that time and their agents would tell them it is ok, just buy it...it can be fixed.
Jennifer also taught me a great deal about what to look for when buying a home. For example, where to look for cracks in the walls, how certain types of roofs are more susceptible to water damage, and much more. I never knew/thought about these things and we learned it all from Jennifer ; for this reason she exceeded my expectations.
Over a year later, I am in my new home. Even though the house required some work, Jennifer asked me to make sure I could afford the home itself and all the costs of renovation. she even spent a whole night going over the home inspection so I could see all that would need to be done and went back to the seller to have them cover some of the costs of repairs saving me money.
I cannot thank Jennifer enough; she is my real estate agent for life. If you want a real estate agent who knows the market, looks out for your interests, and whose goal it is to get you the home you want at your price then Jennifer Mu is the agent that I recommend.
Sold a Single Family home in 2009 in Monrovia, CA.
Jennifer was very helpful and accommodating. I was looking for a property in the Old Town Monrovia area and I am a very picky buyer-location and move in ready was very important to me. Phoebe showed me, literally, at least 20 properties not giving up until we found the perfect property. When we found this property she was able to move on it very quickly and I got my dream home. She was very professional throughout the process and worked very hard for me. I would definitely recommend her!
Sold a home in 2012 in Stoneman, Alhambra, CA 91801.
We worked with Jennifer Team on buying AND selling both our houses in the Alhambra area. she listed to what we wanted and helped us find the right places.she also did a great job of facilitating our last sale after we had relocated out of state, and really went over and beyond to make sure the sale would close on time. I would (and have already) recommended Jennifer to anyone who wants an engaged Realtor who listens to your needs and desires when buying or selling a house. my husband and I could not have done it without Jennifer Team help,she did an excellent job working with multiple buyers, making a fair agreement for the final purchaser in a professional and competent manner, we were extremely impressed with her professionalism and knowledge, It was such a pleasure to work with Jennifer and her team, we would definitely recommend Jennifer to anyone.
Jennifer transformed a stressful process into something smooth, professional, and easy. Her knowledge of the market is encyclopedic, and throughout the process she both listened and responded to every question, thought, and issue I had with grace, charm and real insight. My agenda became hers, and I never felt like she was doing anything except trying to guide me toward exactly what I wanted. Jennifer is a straight-shooting can-do person with genuine warmth and integrity to boot. She’s the perfect person to have with you when looking to make one of the most important financial decisions of your life. I highly recommend her.
Bought a home in 2010 in Stoneman, Alhambra, CA 91801.
Detailed, dedicated, deeply caring, Jennifer took all the stress out of buying a home. Jennifer is not interested in closing the deal, but in taking the time to make sure I found the perfect home. . Without their guidance and knowledge of Alhambra, I would have never have found the perfect home for my family. Thank you, Jennifer! I truly appreciate your professionalism.
Showed home in 2013 in Mountain View Acres, Victorville, CA 92392.
I was looking for purchase investment property. I was referred to Jennifer Mu by an associate of mine. I called Jennifer and told her what I was looking for, including the desired financial return. I knew immediately from our conversation that she was an intelligent, professional real estate broker who knows the business. She knew exactly what questions to ask me in assessing what I was looking for in an investment property. After our conversation, she was able to quickly assess that area for the properties that fit my needs and got back to me to set up a day to drive to Victorville and see the properties she had identified. As we walked through the properties, she was not only able to discuss the qualities of the properties, but also the rental income and financial return I could expect from each property that we looked though. I was very impressed with Jennifer and I highly recommend her to anyone looking for real estate property.
I came to Jennifer Mu to find a house for my family. My husband had terminal cancer and so he was not able to help much. Jennifer stepped in and made all the difference. She spent almost a year searching for properties for us all over san Gabriel valley, We looked all over. We finally found a house we liked, beautiful neighborhood, a pool and a Clubhouse, good school district, near the hospital for my husband's chemo-therapy. It had everything we wanted. We opened escrow and everything looked great. Just before escrow closed my husband suddenly took a turn for the worst and I had to stop. I needed the money to pay for my husband's care and unexpected medical bills. My husband died shortly thereafter and Jennifer helped me through that time as a good friend. She helped from beginning to the end. I recommend Jennifer to everyone as a knowledgeable real estate professional and a loving and caring person and friend.
Bought a home in 2002 in Mayflower Village, Arcadia, CA 91006.
I met Jennifer Mu several years ago when I was looking to buy a home in Arcadia area of California.... She was in process of getting her Real Estate License at that time, and even though she could not get any commissions at that time, she spent many many many hours taking me to all the surrounding areas, and various homes that were up for sale or rent.... And provided me with the "pros and cons" of the various areas, schools, neighborhoods, old and new homes, statistics on selling prices, etc, etc....
I can not express enough how much time and detail information she provided to help me make a right decision to buy a property that fit my needs, budget, potential for future selling price, and a very comfortable area....!!
And, connected me to a LICENSED AGENT and Title Agency with great recommendations to complete my purchase....
I have bought and sold 11 homes in various places, and must say, I have never ever had anyone take the time and patience and provide such detail as did Jennifer Mu....and that her primary objective is to get the best for the Buyer and Seller.....
I recommend her as some one that not just looks for a quick commission, but a person that will take the time and wants to get the RIGHT FIT for you and your family and the Seler....
And BTW, she speaks Mandarin and English fluently .....
Sold a Single Family home in 2011 for approximately $275K in Covina, CA.
I was faced with a difficult decision and had to sell my home because I could not afford my mortgage payments when my employer cut back my hours. I was because I was “upside down” on my mortgage and owed more than I could sell my home for. The second lien holder really gave me a hard time and would not agree on the proposed short sale. This dragged on for over a year. Jennifer was tremendous. The short sale was postponed twice, my house was on trust deed sale twice, Jennifer negotiated a postponement of the trust sale and worked with the second lien holder who eventually agreed to the sale. Jennifer got the entire short sale package approved and then helped me find another home for my family in the process. I will always go to Jennifer Mu anytime that I need to find a home and recommend her to all my friends and anyone else in search of an excellent professional real estate agent.