The All-Star badge is given to top contributors of the Zillow community. These are active Zillow users who share their real estate knowledge and help others by contributing high-quality content. The more and better the contributions, the more likely an award will be granted. Users' contributions can be seen in their profiles.
Jen Yox was a big help to us. Even though Jen was the sellers agent, she explained everything to us and very effective in getting the process going! If my fiancee and I was just starting our search for homes, we would use Jen. Jen was pleasant, kept us informed, very knowledgeable, and always on top of things.
Jennifer made the entire home-buying process so easy! I am a first-time homebuyer, and I had no idea where to start or what to do. I was referred to Jen by a friend who recently bought a home with her help. She was so easy to contact any time I had a question or concern, and always responded quickly. Once we started looking at houses, she made herself available on evenings and weekends to work around our schedules. When I mentioned trouble with my mortgage company being unresponsive, she referred us to a local company that she had worked with previously.
When we found THE house, she was incredibly helpful with explaining what comes next at every step. We knew zero about houses or inspectors, and she allowed us to have a second (and third) walkthrough so we could bring our parents and gather all our questions before the inspection. She helped us determine a fair price to offer. She walked us through every item on the home inspection and helped us decide what were necessary repairs to ask from the seller.
Up to this day, the line is still open if we need advice or assistance on post-settlement, or have any questions for her. The process could not have been easier for us thanks to Jennifer.
Bought a Single Family home in 2013 for approximately $200K in Baltimore, MD.
With the help of Jennifer, we found & closed on our very first home in less than two months.
Being a first time buyer the process was quite intimidating to say the least. Jennifer worked diligently and attentively throughout our entire process.
She is so very personable, and it made us feel comfortable and at ease working with her.
We were able to call, text, or email Jennifer with any questions or concerns from start to end. She was never less than prompt or unfailing responding to any method.
That alone was quite impressive; our questions and concerns were countless.
I must admit that even I felt guilty with the amount of questions that we asked ALL of the time; all the while, she encouraged us to ask more.
She is patient, kind, reliable, and professional. She took the time to understand and support all of our wants and needs.
We are so very impressed by her ability to make us feel as if we were her only clients at that time, which I am now certain was not the case. = EXTRAORDINARY Customer Service Skills!!
We began this journey hoping to find an agent that would be competent. Our experience with Jennifer quickly exceeded any of our expectations.
If I had to sum up my experience with Jennifer in one word, it would be… OUTSTANDING.
She was a true blessing to us, and I know that she will be nothing less to you.
Jennifer provided excellent service in selling our townhome. Our biggest problem was that the house was under contract two days after listing it and we had not really begun our search for a new home. A good problem to have. She was always very professional and knowledgeable throughout the entire process.
Jennifer was very helpful assisting my husband and I search for a home. Continuously she provided homes for us to view and was very patient and encouraging throughout the process. Jennifer ensured that we found the home that fit our needs.
I appreciated her candid advice and excellent customer service skills.
She made sure she returned our calls, text, and emails. If you are searching for a home, I recommend Jennifer.
Helped me rent a Single Family home in Baltimore, MD.
The home I was renting was sold at public auction and one of Jennifer's clients purchased the home. She informed me of everything that was going on with the sale and is now the Property manager. for the property. She has made what could have been a very stressful situation into a very pleasant one. I would highly recommend Jennifer Yox
Sold a Single Family home in 2013 for approximately $225K in Baltimore, MD.
Jennifer, was extremely professional, proficient, courteous and thoughtful. She accommodated my schedule which is very hectic. She was always on time and prepared with all the paper work we needed. In most cases paperwork I didn't know I needed. I am currently asking her to assist me in another transaction. After this is concluded, I look forward to the next time I need assistance. I will be calling on her exclusively to assist me in the future. Thanks Jen talk to you soon.
Bought a Single Family home in 2013 for approximately $225K in Baltimore, MD.
Jennifer was absolutely wonderful! We were first time homebuyers and that process was very big and scary! Jennifer helped us, guided us, and answered our million questions. She was patient when we had issues with the titling company, and always had our best interest in negotiations. She also has a wonderful referral list for inspections and the like. Jennifer was available at all times, and had a flexible schedule to show us houses before we made our decisions. I had some difficult "must-haves", but she was absolutely accommodating and found houses that fit! I would (and have!) highly recommend Jennifer Yox when buying or selling a home.
I listed my house with Jennifer in mid-April and went to settlement in early June. She provided excellent service throughout the entire sales process. Her guidance for setting the price point for the initial listing was spot on. She did a very good job of presenting the strong features of my house and this contributed to receiving two offers very quickly. She provided excellent advice with respect to negotiating the details of the final contract with the buyer. She provided frequent progress updates as we moved toward settlement and was always responsive to my questions and concerns. I would not hesitate to use her again.