I don’t usually write reviews. I read plenty but I seldom take the time to write them. I have to be really impressed if I am to set aside the time to write a review. This is one such occasion. I have read another comment here where someone refers to Jenny May as their hero. I can completely understand this, she is my hero also. If you are looking for an enthusiastic, friendly, effective and responsive Realtor you have found her.
We were looking to purchase a condo in Salem and had no idea where to start. Because we are from the UK we also had only a very limited understanding of how the property market in the US worked. The truth is we were a little afraid that we might be exploited and ripped off. We knew that finding a great realtor would make all the difference so we looked around for reviews and recommendations. Jenny’s name came up several times and she was highly recommended so I sent off an introductory email to her to see what would happen. Jenny replied within the hour and addressed all of our initial questions and comments - and we had a lot of questions. At that time we were not quite ready to make a purchase and had not made any plans to travel to Salem. Nevertheless Jenny kept in touch with us over a number of months, sending us various property details to take a look at and asking us for our feedback (we even had a video chat via Skype). This allowed her to better understand what we were looking for and for us to better understand the type of properties available to us within our price range. Jenny also provided us with lots of other very useful and important information on a whole range of other issues. This included an understanding of the various neighbourhoods as well as introducing us to a really great attorney (Ken Chiarello).
After we made arrangements to travel to Salem Jenny set up a number of viewings over several days and kindly escorted us around. I like to think that I am pretty clued up but I was glad to have Jenny by my side asking some of the tougher questions, many of which did not actually occur to me. When it came to making a decision we were not pressured into purchasing the most expensive property. Instead Jenny seemed most concerned about us finding the right property for us and helped us to examine the relative pro’s and con’s for each of the properties on our shortlist. When I raised concerns or had questions Jenny was able to provide me with reassurance and answers. It felt good to know that Jenny was on my team.
Later, when we had an offer accepted on a property and started the buying process, Jenny managed the whole process and ensured that the wheels kept turning. She continuously liaised with all of the involved parties and made sure that any questions or requirements were swiftly dealt with. Again, for us being new to the US properly market, this was all really helpful and shielded us from stress and anxiety. It also made the transaction complete really quickly, in about four weeks.
Even now, having moved into the property, Jenny has stayed in touched and has been able to provide us with recommendations for all sorts of different services. Not being from Salem this was very important and valuable to us and made sure that we didn’t waste time or money using the wrong people.
So, as I said at the outset, if you are looking for an enthusiastic, friendly, effective and responsive Realtor you have found her. Whether you are buying or selling you want Jenny on your side. I highly recommend her and I think that if you use her as your Realtor you will as well.More Less