On November 5, 2009 I received a letter from Mark and Lisa who said that they were opening a new real estate office. They asked if they could list our home and represent us as we tried to sell our home of nearly 30 years in some very difficult times. The real estate market was simply awful. We tried to sell on our own for over a year through various sources and through another Realtor who only produced one showing in six months. I liked Mark and Lisa's direct and personable approach plus the fact that they had lots of experience, so we said "Why not?". Mark and Lisa were all over the effort to market our home. They were in constant contact with us via e-mail and telephone. The market continued its dismal state through the winter, but our hopes were high for the spring. Sure enough, Mark and Lisa put together a program for us and our home and soon we started to get some visitors. After many looker but no buyers, Mark and Lisa suggested we lower the price, and we did. As much as any seller dislikes such suggestions, it became clear to us that we were too high priced for the market. More people came to look and one young couple with four young children came back a second time. We were thrilled, because what we really wanted was for our large home to be bought and enjoyed by a young family with children. Our home was just perfect for us then and for them now. Mark and Lisa handled the negotiations with the buyer's agent, and soon we had a deal. We moved out of our home of 30 years in only about 7 months after first meeting Mark and Lisa.