I contacted Jim to show me a house that he listed for sale. From the beginning I felt very at ease with him. He showed me the property but did not try to give me the hard sell treatment. He seemed very open and honest with all the information he gave me. I decided to make an offer the next day. He provided helpful guidance and information but did not try to influence me or give me advice unless I asked for it. He encouraged me to do only what I felt comfortable with. When I wanted to make a lower offer based on the condition of the property, he did not discourage me, saying it was my decision. Throughout the process he was responsive and helpful. He seems to be a very honest and ethical person. Overall it was one of the best experiences I've had with a real estate agent.