Broker Associate (44 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Relocation

Team reviews

Jim and Jimmy Nappo are the consummate professionals. Their process of listing and selling my Mother's condo, from beginning to end, was like watching two skilled surgeons at work. They seamlessly worked their way though all the myriad of details, no matter how simple or complicated and produced a great result.<br/><br/>Like a new patient, they kept me completely informed on every step and procedure. I live in another state, so this could have added an extra layer of difficulty. At no time did I feel "out of the loop" of what was happening. They would constantly communicate via phone or e-mail to explain or guide and educate me, when needed, so I could make intelligent decisions.<br/><br/>Every step along the way from prep and staging, to listing, selling and finalizing went smoothly. That is a testament to their expertise and the experience and knowledge they each bring &gt;then when you get them as a tag team it doesn't get any better. They are both very energetic, sincere and passionate about their work and taking care of the client. On top of that they have a great sense of humor and are just fun to hang out with.<br/><br/>As I mentioned the end result was terrific. When put up for sale, in less than a week the condo sold for quite a bit more than the asking price. This was not only due to a hot market, but more importantly the Nappo's understanding of when and how to present the sale. <br/><br/>I have only the highest regard for Jim and Jimmy Nappo and am very grateful to have had them as my agents. They don't come any better. <br/><br/>Sincerely, Greg Glassman

  

01/16/2015 - manglass48
Sold a Condo home in 2013 for approximately $925K in Los Altos, CA.

Jim and Jimmy Nappo are the consummate professionals. Their process of listing and selling my Mother's condo, from beginning to end, was like watching two skilled surgeons at work. They seamlessly worked their way though all the myriad of details, no matter how simple or complicated and produced a great result.

Like a new patient, they kept me completely informed on every step and procedure. I live in another state, so this could have added an extra layer of difficulty. At no time did I feel "out of the loop" of what was happening. They would constantly communicate via phone or e-mail to explain or guide and educate me, when needed, so I could make intelligent decisions.

Every step along the way from prep and staging, to listing, selling and finalizing went smoothly. That is a testament to their expertise and the experience and knowledge they each bring >then when you get them as a tag team it doesn't get any better. They are both very energetic, sincere and passionate about their work and taking care of the client. On top of that they have a great sense of humor and are just fun to hang out with.

As I mentioned the end result was terrific. When put up for sale, in less than a week the condo sold for quite a bit more than the asking price. This was not only due to a hot market, but more importantly the Nappo's understanding of when and how to present the sale.

I have only the highest regard for Jim and Jimmy Nappo and am very grateful to have had them as my agents. They don't come any better.

Sincerely, Greg Glassman

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11/11/2014 - user3187337
Sold a Single Family home in 2014 for approximately $2.925M in Los Altos Hills, CA.

Jim and Jimmy Nappo are the absolute best at what they do! They were impeccably honest, and their professionalism and attention to detail was off the charts!! They had our home sold in a week, with no problems whatsoever. In addition to being extremely competent and knowledgeable, they were great to work with and always made time for our questions. I can't think of a better team to work with for any real estate needs. Thanks Jim and Jimmy ... you are the best!

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11/04/2014 - cm988
Bought a Single Family home in 1999 for approximately $575K in Millbrae, CA.

We bought our home in 1999, during a peak "sellers' market". Being a new couple we didn't have the all-cash that others had, so our offer needed to stand out in other ways. The Nappo team was able to craft an offer that won out over all the others and got our new family the house we needed! Amazing people skills got us the house that has turned out to be an exceptional investment. They worked with us during Escrow to ensure every hiccup was dealt with promptly.

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11/04/2014 - user1579193
Bought a home in 2013 in Pebble Beach, Del Monte Forest, CA 93953.

My Wife and I wanted to buy a home in Pebble Beach, Ca. We chose the Nappo a Team because of their reputation. We are very happy we did. We found that they were more interested in making sure we found something that we would be totally satisfied with then just another commission. There advice on inspections and follow up proved their attention to detail. Should we decide to sell and buy another home, they will represent us on both the sale and purchase. We were pleased with their professional and personal attitude.

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11/04/2014 - mikewegbreit
Sold a home in 2010 in Santiago Villa Mobile Home Park, Mountain View, CA 94043.

Top 8 reasons why I continue to refer people to Jim & Jimmy: 1. Helpful: Unlike many sales reps, they don’t have an angle. I have referred many friends to Jim & Jimmy because they are legitimately nice guys. 2. Honest: No b.s. here. They say what they mean and mean what they say. 3. Insider knowledge: They know the market like no one else. They have a pulse on what’s hot and what will soon be coming to market. 4. Connected: For Los Altos & Mountain View in particular, I don’t believe anyone knows more people in the industry than these guys. 5. Prompt: They are responsive and always available. 6. Caring: They are thoughtful about getting the right house for you at the right price. 7. Thorough: When it comes to the mountain of paperwork, they are perfectly fine about going through it page-by-page and explaining the details. Type As like me will appreciate this. 8. Fun: Buying a house is stressful. They make it easy.

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10/24/2014 - bobsator
Sold a home in 2010 in Loyola Corners, Loyola, CA 94024.

We interviewed a bunch of agents servicing the Los Altos area and were immediately drawn to both Jim and Jimmy Nappo. Not only did they demonstrate an excellent knowledge of the local market, but they were able to quickly assess our needs and requirements. We also felt an instant rapport with both of them which we felt was critical.

We were looking to sell our existing home in Los Altos and find a lot or tear down, also in Los Altos, where we could build our dream home.

We had our eye on one particular property which had been on and off the market a few times. It was not currently on the market but we decided to attempt an offer. Jim and Jimmy did an excellent job strategizing on how to best approach the owners and get them to the table. Ultimately they accepted our offer, at a price we had targeted, even with a contingency on the sale of our current home (something very unusual in this area). Jim and Jimmy made this happen.

Bottom line, they did a great job for us start to finish. They were always available and responsive and we always felt they were representing our best interest. We got the property we wanted, ended up building our dream home, and could not be happier.

We give them our highest recommendation.

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10/23/2014 - meech682002
Sold a Single Family home in 2014 for approximately $2.925M in Los Altos Hills, CA.

Their level of expertise in the Los Altos/Los Altos Hills area was top notch. They nailed the perfect marketing strategy - from the right pricing, timing and coordinating details for putting the house on the market, and they easily explained every facet of the process. As they worked with us in selling the home, they remained incredibly accessible and responsive to any questions we had. They even helped clean the pool! They truly performed above expectations, selling the home within a week of listing, with zero problems.

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10/20/2014 - duboisa4
Bought a Single Family home in 2014 for approximately $2.175M in Los Altos, CA.

Jim and Jimmy came highly recommended when my husband and I needed a realtor to help purchase a home in Los Altos. They were an absolute pleasure to work with! They were extremely knowledgeable about the market and area and patient while we searched for the perfect home. They helped keep everything in perspective and ensured that we were informed throughout every step of the process.

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10/20/2014 - toe2jam
Sold a Single Family home in 2014 for approximately $975K in Santa Clara, CA.

Jim and Jimmy were a pleasure to work with. I would highly recommend them to anyone looking for first class service. Jim and Jimmy helped me sell my first home in Santa Clara and together they provided excellent guidance and support through the entire process – from preparation, pricing strategy, to accepting an offer. Thanks guys – great job!

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10/18/2014 - user0140870
Sold a Single Family home in 2005 for approximately $1.875M in Barron Park, Palo Alto, CA.

I have know the Nappos for almost 20 years. They exemplify what it means to be a professional, knowledgeable and experienced real estate team. We have used Jim and Jimmy for several real estate transactions in the Palo Alto and Los Altos area. They have a clear understanding of what it takes to successfuly list and sell a property. A thorough market analysis, and comprehensive marketing plan has always reassured us that they are well prepared. They are incredibly personable and enjoyable to work with. I highly recommend them, and plan on using them for future real estate transactions.

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