Ratings & Reviews

 

  
 

10/06/2014 - angela n matter
Bought a Single Family home in 1999 for approximately $575K in Millbrae, CA.

What can I say...Jim and Jimmy Nappo are the best! After many bidding wars on multiple houses, they are the ones who helped us to finally win a bidding war and purchase our first house. I felt like we were in great hands with this team. They have it all...integrity, personality, speed, knowledge, patience, and understanding.

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10/04/2014 - user0603934
Bought a Single Family home in 2010 for approximately $1.05M in Ortega, Sunnyvale, CA.

You cannot get a better team than Jim and Jimmy Nappo to help you find the right home to buy, or to help you get the best value for your home when you sell it. My wife and I first met them when we decided to look for a home in the Bay Area four years ago. We interviewed three agents and decided to go with Jim and Jimmy. We made absolutely the right choice! Jim and Jimmy are consummate professionals with a deep understanding of the real estate market. They make a great effort to understand your needs and preferences before looking for properties that would be of potential interest to you. They will show you properties, and make an effort to understand what you liked and didn't like about each one. They will point out what they think are the strengths and weaknesses of each home you view. They will not impose their views on you, but will be very quick to let you know if something is not in your best interest. Jim and Jimmy will work hard and tirelessly to get you in to the home you want. They are always very prompt and responsive, and will give you good and reasoned advice whenever you ask for it. When it comes time to making an offer, they have a solid understanding of the process and the potential competition from other prospective buyers, and are very creative in helping you develop the winning bid. They will stay committed and engaged until you have closed on your home and moved into it. We recommended Jim and Jimmy to two other members in our family, and in both cases they were very very pleased with the outcome. Jim and Jimmy are very knowledgeable, highly experienced, friendly, courteous, and professional. They display a tremendous work ethic and will work hard for you. I cannot find a single negative thing to say about this father and son team! You will not be disappointed if you choose them to represent you. I will certainly go back to them for any future real estate needs.

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09/22/2014 - Fscreennames
Bought a Single Family home in 2011 for approximately $1.5M in Los Altos, CA.

We looked at 84 open houses and bid on several, losing out to higher bidders each time. This is of course stressful. We changed Realtor's and got the home we wanted thanks to a successful strategy put together by Jimmy.

David H

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09/15/2014 - busysuj
Bought a Single Family home in 2011 for approximately $2.325M in Palo Alto Orchards, Palo Alto, CA.

It wasn't just the professional attitude of Jim and Jimmy Nappo that impressed me, it was their attention to detail. They patiently listened to my list of requirements and answered my questions. As they e-mailed us weekly listings, they went through the homes that we selected and guided us with an amazing expertise that comes with a thorough knowledge of the area. They went through all the documents of the selected properties,presenting the pros and cons and we never felt forced to walk away or consider any property.

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09/13/2014 - jvk2
Bought a Single Family home in 2011 for approximately $2.325M in Palo Alto Orchards, Palo Alto, CA.

Jim and Jimmy Nappo's extensive network with other realtors and personal touch helped us quickly purchase our home in Palo Alto. Right from the start, with the weekly updates and follow up we noticed the professional touch. They did their work dligently and followed up on homes that we selected to view. The Nappos have a very detailed knowledge of the area past and present. This really helped us streamline our search.

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09/13/2014 - amarac
Sold a Single Family home in 2011 in Los Altos, CA.

We worked with Jim and Jimmy Nappo on multiple transactions. Jim has many years on knowledge in Los Alto / Los Altos Hills / Cupertino / Saratoga area. He is very meticulous and patient. Both Jim and Jimmy have been with us every step of the way. They helped with renting of our home when we did not wanted to sell. They helped getting home ready for sale. I almost felt I did not do anything in overall home sale process. They went WAY above and beyond. You can't go wrong with Jim and Jimmy Nappo!

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08/27/2014 - GraceChin1
Bought a home in 2014.

We had another agent for almost two years but could not land ourselves a property. We must have put in bids for 15-20 properties but we were always the bridesmaid, never the bride. A friend of ours had a great experience buying a property through Jim and Jimmy so she encouraged us to talk to them. After our very first meeting with the Nappos, we walked away super impressed. We were going to interview a few other realtors, but decided to go with Jim and Jimmy because of how confident we felt about them and their work. They were able to demonstrate their knowledge of the local market / trends and the various tactics on how to get us the property we want. After less than 2 months, we got our dream home. They even negotiated a great deal for us, even though deals do not really exist in the Bay Area. We cannot say enough nice things about Jim and Jimmy and we would recommend any of our friends to them.

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08/22/2014 - JackChin
Bought a Single Family home in 2014 for approximately $3.425M in Los Altos, CA.

My wife and I had been searching in the Los Altos area with another agent for over 2 years for a home with little success. Several of our closest friends urged us to switch to a local team and we really didn't see a need. Our previous agent knew us, was very friendly, and worked hard. However, we were always just a bit short or something just didn't click with the pricing, process, or even internally with ourselves on what we really wanted. We reluctantly switched to Jim and Jimmy and found our house literally within 3 months!! I can honestly say that there is truly a difference and the team you have DOES make a big difference. Here are the few big differences:

1. Access and knowledge to properties pre-market. This was invaluable especially in the Los Altos market. Many properties go on market for a weekend and you are rushed to make a decision that will impact you for the next 30 years. Due to their connections, we were often aware of properties well before the actual open house or even before the sellers were really ready to sell. This allowed us to get a head start on tracking down city zoning, districts, financial planning, etc. Just the access alone was different than the standard MLS and online listings. 2. Keeping my marriage! The whole house search process was painful and long. We were on the cusp of not bidding for our house due to the fear of wasting our time on another multi-bid situation. They asked very simple questions and actually advised us not to bid given how we were both emotionally feeling. They kept the pulse on the property and went above and beyond to really dig through the details and really counseled us through the the bidding process. 3. Negotiation skills. Since they knew our emotional state, they were able to really hammer on the key points which really mattered to us and the seller. This was a big deal as my wife and I are finally in agreement for once on all the major key factors of a home purchase, location/size/price/etc. We both felt emotionally relieved and excited about our purchase rather than anxious and unsure as with all the other bids we put in. 4. Follow through. These guys are truly constant professionals advising us on key issues, helping us close the transaction, keep us on task, and making sure we are happy. They are helping us with temporary housing, finding contacts for contractors, or whatever else we needed.

We were so glad that we made the switch and this was really the big difference in us getting our dream home on our terms in a ridiculous market. Talk to these guys before you decide and see for yourself.

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07/16/2014 - Mahesh Wadhva
Bought a Single Family home in 2008 in Los Altos, CA.

Jim & Jimmy were excellent.

They worked very well as a team, and always had a very positive perspective on everything. They helped me buy a lot in a sellers market in the area I wanted and for the price I wanted to pay.

They major concern was to satisfy all of my needs, and made me feel that I was their only client.

Jim & Jimmy were resourceful, respectful and dedicated. I would highly recommend them.

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06/11/2014 - zuser20140611205250662
Bought a Single Family home in 2014 for approximately $8.025M in Hillsborough, CA.

We recently bought a house in Hillsborough in what, to our surprise, became a very complicated deal given the seller's trusts and legal issues. Jim & Jimmy were fantastic. They helped us through the process with patience and support and negotiated for us to gain significant access to the house to plan for the move, etc. Their recommendations on people (moving, contractors) have been superb and they are very quick to respond. Quite simply, after buying and selling other houses, this was simply the best experience I have ever had

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