- Highly likely to recommend
08/29/2012 - alou70
Sold a Single Family home in 2012 for approximately $775K in Mountain View, CA.
Jimmy in a full-service professional. He actively managed pre-sale activities on our behalf, including staging, inspections, and repair work. He helped us sell our condo in less than week--presenting us with a number of solid offers above asking price. Jimmy advised us on the best offers, counter offers, and rationale--and closed the deal in record time. Jimmy knows Los Altos and Mountain View markets cold!
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- Highly likely to recommend
08/27/2012 - user4378064
Sold a home in 2009.
My wife and I have had Jim & Jimmy represent us on several transactions. They have been always been both profesional and caring in our dealings with them. We would not hesitate to recommend them to our friends and associates.
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- Highly likely to recommend
08/02/2012 - user5565695
Sold a Single Family home in 2012 for approximately $2.025M in Los Altos Hills, CA.
Both Jim and Jimmy were very professional and always available. They followed up on every lead and with each interested party. We were very satisfied with working with them and highly recommend them.
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- Highly likely to recommend
06/23/2012 - 25bball
Sold a Single Family home in 2012 for approximately $1.925M in Los Altos, CA.
Jim and Jimmy were wonderful to work with, really understand Los Altos real estate, and were very professional at every step along the way. They did an excellent job of communicating---we were constantly updated! They have exceptional recommendations for contractors to help get the house ready to sell (painters, colorists, stagers, arborists, etc.....). I have a lot of confidence in them and recommend them without qualification. (Our home sale was difficult as we were located next to a school, but we got 97 percent of asking price in 3 weeks!! )
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- Highly likely to recommend
05/09/2012 - user309042
Sold a Single Family home in 2009 for approximately $2.5M in San Mateo Park, San Mateo, CA.
Jimmy and Jim have bought and sold homes for us three times. We have referred them to two other parties who have also bought and sold homes with them and they have since referred them as well!

Our experience began with a competitive purchase in 2007. Jimmy and Jim were on top of all of the information, communication with the selling realtor and what made our bid better from the competing bids. We were in contract that same day. We purchased our dream home two years later. Again, Jimmy and Jim were on top of everything in yet another competitive bidding process. It was tight, but Jimmy and Jim won the day and we now live in our forever home. They then turned around and sold our original home within a week for over ask in a down market. THAT is a good realtor!
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- Highly likely to recommend
04/26/2012 - user975124
Bought a Single Family home in 2003 for approximately $1.25M in Los Altos, CA.
As a Los Altos business owner and homeowner, I have had the pleasure of knowing Jim Nappo since 2003. While looking for a home I meet Jim at an open house and was very impressed with his professionalism,knowledge and his eagerness to help his clients. We purchased our home in Los Altos with Jim's expertise. With the "Jim and Jimmy" team of Alain Pinel, they have accelerated their ability to service the real estate market on an even expanded basis. It is a pleasure to be able to consult with these two professionals while assisting my clients who are considering investing in their home improvement projects. It also is a pleasure for us to refer our clients and friends to Jim and Jimmy Nappo. They never let us down and both strive to continuously stay informed and updated. They are a five-star team! ArtW.
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- Highly likely to recommend
04/08/2012 - user385384
Sold a Single Family home in 2011 for approximately $675K in Northeast Hillsdale, San Mateo, CA.
Jim and Jimmy Nappo are agents I would use again without reservation. From initial walkthroughs and assessing what needed to be done to list and show (Jimmy even helped me clean a garage, load a trailer, and make a run to the dump!), to providing a series of highly professional contractors, painters, etc., to getting the place staged and open for showing, these guys do a highly professional, effective job.

Their ability to communicate with clients was consistently genuine and reliable and their knack for open, impartial negotiation served me and my family well.

These gentlemen know their business!
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- Highly likely to recommend
03/18/2012 - user3793373
Sold a Single Family home in 2012 for approximately $4.075M in Los Altos, CA.
Ours was not a common house sale. We had initially consulted the Nappos to appraise our house, discuss its faults, and make suggestions for improvement prior to sale in about five years. Over the succeeding two years, even though our house was not on the market, they brought in several prospective clients who had expressed an interest in a house like ours because of its size and location, but no offers resulted. But finally, a similar prospective buyer made a serious offer. The Nappos successfully closed the deal even after negotiations became difficult and tenuous. When serious termite and mold problems were discovered, they made available very experienced contractors who resolved the issues to the buyer's satisfaction. And Jim provided us with help and advice in the purchase of our next house even though he was not involved in the sale at all.

Jim and Jimmy work together seamlessly with complementary personalities. They are always responsive and make you feel as though you are their only client. It was a great relationship.
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- Highly likely to recommend
02/19/2012 - user828808
Sold a Single Family home in 2006 in Los Altos, CA.
Working with Jim and Jimmy was "over the top" fantastic! Unfortunately, we had to work with them "remotely" for the first month (we were out of state) prior to the sale of our house. During this time, their response to us was always immediate and positive and there wasn't anything they couldn't do! A real "can do" attitude at all times! In addition, they were creative thinkers (we had an unusual situation) and were able to pull off the sale of our home easily, efficiently, and quickly. Besides selling our home, they orchestrated the purchase of our new condo. Thanks to Jim and Jimmy, we are now happy campers!
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- Highly likely to recommend
01/29/2012 - snowboard2
Sold a home in 2011.
We sold our Los Altos home in 2011. We interviewed 5 realtors before choosing Jim and Jimmy Nappo to represent us. All the things that other reviewers say in praise are true, but they don't quite capture what makes these guys special in my view.

First, nothing escapes them and nothing phases them - Jim and Jimmy are absolutely on top of the process of selling or buying a home on the Peninsula or in Silicon Valley. They know that in large transactions details are still crucial. And they have assembled a team of skilled problem solvers in every trade that has anything to do with selling or buying a house. Again and again, when unexpected problems arose, Jimmy or Jim was immediately on the phone and in no time someone who really knew what they were doing was there to solve them. Despite having recruited this skilled team, Jim and Jimmy take nothing for granted. They are masters of follow-up.

Second, Jimmy and Jim care deeply about all the relationships that make a real estate team effective over the long term. Everyone talks about relationship building with the client. But just watch these guys interacting with sellers, or with a sellers' agent. Or watch them interact with visitors at an open house - a task that many sellers' agents seem to farm out to awkward beginners. Jimmy and Jim have the unusual ability to see everyone they encounter in the world of real estate as their client. This is also the secret to that incredibly effective team of professional tradespeople. Jim and Jimmy are constantly in serious conversation with the people they recruit to help. They recognize talent and they are successful enough to recruit the best.

Third, these guys are still interested in their profession. They know that markets and technologies and people change and they are always adapting and alert to what works NOW.

It was, of course, great that our house sold on the second day it was on the MLS for more than the asking price. But for me, the real measure of their skill and integrity and client-centered approach is how confidently I would recommend Jim and Jimmy Nappo to my closest friends and family even if that friend or family member was faced with a delicate and unpredictable negotiation or an exceedingly complex real estate deal. My wife and I are both analytical; we studied real estate in this area from many angles before selling our house. We took advantage of all the technology the Internet has to offer. But there is no substitute for skill and experience and guts. In my view, you will not find a better real estate team no matter how hard you look.
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Professional Information
Jim & Jimmy Nappo
Address:
Alan Pinel Realtors
167 S. San Antonio Road
Los Altos, CA  94022
Phone:
(650) 209-6745
Cell:
(650) 669-8063
Fax:
(650) 941-1411Click to view
 
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Advice posts:
7
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Jim and Jimmy Nappo
Member since:
03/03/2011
 
 
 
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