- Highly likely to recommend
05/15/2013 - pvirk
Bought a home in 2012.
Jim and Jimmy Nappo helped us buy our home and went above and beyond to make sure that we were very pleased with our entire home buying experience.

They were very professional, polite, cheerful, patient, clear and honest in answering the gazillion questions we had. We did benefit from their wealth of knowledge and were impressed with their enthusiasm and courtesy throughout the home buying process.

They were detail oriented and very thorough as they tirelessly spent time reviewing the reports and home disclosures with us. Jim and Jimmy worked out the best offer right away in a multiple bid situation and made possible to get our home. They are an outstanding team.

We highly recommend them when buying a home as they make it a wonderful top notch home buying experience!
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- Highly likely to recommend
03/26/2013 - user8017994
Sold a home in 2005.
I would not attempt a Bay Area real estate transaction without Jim and Jimmy. I've known them for decades, they are pros through and through; their integrity is unimpeachable. In my last purchase, to my surprise, I gained leverage for the offer I was making in a potentially crowded bidding situation because the selling agents knew of the Nappo reputation. They realized that that meant that things would be done right, no games, no BS, no sleight of hand. That was of value to the seller, meaning that having Jim and Jimmy on my side strengthened my hand.

They have my strongest possible recommendation.
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- Highly likely to recommend
03/15/2013 - user7154044
Bought a Single Family home in 2013 for approximately $1.025M in Los Altos, CA.
On a whim before I was serious about buying, I called Alain Pinel about a listing and reached Jim Nappo. I am so lucky I did! Later in the house-buying process, I read a Dummies guide that had a whole section on how to find a great real estate agent. I felt confident that I could ignore that section because I already had the best!

Jim and Jimmy (father and son) work together and are gems. I was new to the process and buying on my own and had many questions. I really appreciated their patience and clear explanations. They also have many years of experience between the two of them, and were able to quickly understand the type of home and neighborhood I was looking for.

They have a deep knowledge of the area and all the ins and outs of buying. They offered extremely valuable advice about both the timing of my offer and the amount, which I'm certain were key to the offer acceptance. Even after the sale, I knew they were available if anything came up. This was so reassuring. In addition to being knowledgeable realtors and skilled negotiators, they are both kind and caring people. You can't go wrong with them!
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- Highly likely to recommend
03/04/2013 - user1332852
Bought a home in 2013.
I have nothing but good things to say about Jim and Jimmy. Their experience and professionalism are second to none.

We bought a house in Los Altos in the first part of this year and we are very pleased with the outcome. Jim and Jimmy made the buying process as painless as possible and followed through with logistics coordination between us and the sellers even after the deal closed.

These guys really add value and earn their keep! You'll be glad you worked with them.
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- Highly likely to recommend
03/01/2013 - user6973327
Bought a Single Family home in 2013 for approximately $850K in Mountain View, CA.
Jimmy is a full-time, dedicated agent, with great local knowledge and a genuinely helpful attitude.

Here's what you can expect:

Pros - experienced, knowledgeable, honest, available. The home-buying process was CRAZY easy. Cons - not really a con, but you need to ASK your questions. He'll give bits of advice, but he'll let you make a bad decision comfortably if that's really what you want to do. If you don't ask, you might not exactly know what's always coming next.

Engagement - Prompt, friendly.

House finding - As long as you are very clear on what you're looking for, Alan Pinel's automatic listing will search the MLS database and fire off daily updates and weekly summaries to match your requirements. Jimmy will personally (occasionally) have off-market/pre-market information which can be really useful in a constrained market. If you're serious, expect a weekly email/call to go over what's out there and what's interesting.

Viewing - Jimmy was punctual and available. He either knows most answers to your questions or knows who does and can get you an answer back within a day or so. He lets you walk the house at your pace and doesn't pressure of prod. It's nice.

Offers - Here is where Jimmy starts to really differentiate himself from the pack. He knows the market (seemingly he knows every agent and homeowner around) which enables smart offers and easy negotiations. He's very active, and almost all documentation moves through the internet - WAY faster and easier compared to pen and paper. Several times in the process I saw other clients get HORRIBLE advice from other agents - losing lots of money on the way.

Negotiation - no opinion here. We converged quickly since time was a major factor. I didn't have to see him grind anything out - he let me suggest opening offers and gave a successful presentation (no other active buyers).

Closing - he's with you the whole time, actively pinging brokers/banks/escrow officers, etc to get your work done. No issues with paperwork from his end at all.

Super awesome guy.
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- Highly likely to recommend
02/11/2013 - lindajohannesen6
Helped me rent a Condo home in Los Altos, CA.
Jim and Jimmy Nappo are extraordinary professionals who supported our every need before during and even after we moved into our lovely new home. Having worked with realtors in several states and cities, Jim and Jimmy's level of expertise and professionalism are unparalleled! HIgh recommendation.
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- Highly likely to recommend
01/23/2013 - user707437
Sold a Single Family home in 2005 for approximately $1.225M in Cupertino, CA.
Jim and Jimmy Nappo listed and sold my home in one week for $250,000 more than I expected to get for it. For elite professional service and the best results in whatever real estate market you are in at the time, employ The Nappo's. If you will let them educate you so that you understand what is going on, and then simply do what they say, you will get the best possible results in your overall deal including the quality of your buyer, net money to you, and minimum stress on you and your family.
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- Highly likely to recommend
01/22/2013 - fandesbrothers
Bought a Townhouse home in 2012 for approximately $950K in Los Altos, CA.
Jim & Jimmy are straightforward and to the point. They helped us acquire a property that could not be financed because of legal issues surrounding the complex it was located in. They worked over Thanksgiving evening to straighten it all and make sure it closed on time.

We would absolutely work with them again and I highly recommend them.
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- Highly likely to recommend
12/13/2012 - user471736
Sold a Single Family home in 2012 for approximately $925K in De Anza, Sunnyvale, CA.
Being a first time seller, Jim and Jimmy were life savers guiding me through the stressful process of preparing my house for sale. Their knowledge and hands-on assistance helped show the house highlighting its many attributes. I was able to sell the house quickly and at a price that was more than acceptable.
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- Highly likely to recommend
12/12/2012 - user14194483
Sold a Condo home in 2006 in Los Altos, CA.
Jim and Jimmy Nappo helped me to buy my condo in Los Altos and I will be forever grateful.They were amazing! Respectful, kind, professional and patient. They made a very stressful process easy and clear.

They even helped me find trusted professionals to do the carpeting and painting. Jimmy even helped me to pick the best carpet! I would buy a new home with Jim and Jimmy again in a heartbeat. I recommend them to everyone. You can trust Jim and Jimmy Nappo. They are the picture of ethical and professional real estate professionals. best wishes, Anabel Pelham
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Professional Information
Jim & Jimmy Nappo
Address:
Alan Pinel Realtors
167 S. San Antonio Road
Los Altos, CA  94022
Phone:
(650) 209-6745
Cell:
(650) 669-8063
Fax:
(650) 941-1411Click to view
 
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Advice posts:
7
Screen name:
Jim and Jimmy Nappo
Member since:
03/03/2011
 
 
 
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