I tried to work with two agents before and it was a miserable process - I wouldn't be able to get in touch with them, they disappeared, they seemed disinterested or they just wouldn't listen to what I was saying I wanted. It seemed like they wanted to make a quick sale, make their money and get out. So glad I found Joan! Joan knows the Chicago market like the back of her hand. She knows which buildings are good buys and which ones are not and is aware of all the red tape associated with buying a condo. She patiently carted me around to about 30 different condos before I settled on one with no complaint whatsoever and after the first 2 had a great idea of what I was looking for. Once I bought my place she also gave me great ideas about how to renovate so I could rent it out easily in the future should I choose to. Absolutely wonderful agent who will make sure the entire process goes smoothly for you and really stand by you every step of the way, which was incredibly appreciated especially by a first time home buyer like me!