I was planning to go through Joan Neal for property management. After contacting her and discussing the property, she said she would like to manage the property. A couple of weeks later we set a day for her to come and take pictures and sign documents. She waited until 9 am the day she was supposed to come to tell me that she didn't want to manage the property because it was too far from her office. This Realtor lacks professionalism. Use her at your own risk.