Joann's professionalism and expertise were a godsend in a very difficult, emotionally charged real estate transaction. Her diplomacy and negotiation skills were beyond compare. Not only did she maintain a calm demeanor throughout some very emotional negotiations, she made sure my interests were best represented on every level. Her knowledge of the intricacy of a real estate transaction were exemplary. Most impressive was Joann's response time to my many calls and emails. I truly felt that she was in my corner, keeping my needs as expressed to her in the forefront.
Without hesitation I would recommend Joann for any real estate transaction. Her morals, ethics and committement to customer service is stellar. Three qualities not often found but very much desired.