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Joanne Xiang Reviews

Joanne Xiang
Real Estate Agent, Real Estate Agent (9 years experience)
18 Recent Sales (last 12 months)

Specialties:

Buyer's Agent, Listing Agent, Relocation, Short-Sale

 
- Highly likely to recommend
03/11/2014 - wendyliuu537
Bought a Single Family home in 2013 for approximately $475K in Bayview, San Francisco, CA.
My husband and I moved to the San Francisco area a year ago and were lucky enough to find a realtor who know so much about San Francisco houses. We had met a few agents at open houses, but no one matched Joanne's knowledge of the area. She knew what we wanted right away and was one step ahead of our questions. Once we found the house we wanted Joanne were right there with us for every step of the purchase process. With all of the attention we received we really felt like we were her only clients. We love the city, & we love our agent Joanne. We gained a thoughtful, wonderful friend. There is really no better choice to go with Joanne she is fabulous!!!
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- Highly likely to recommend
03/11/2014 - bb8122330
Bought a Condo home in 2013 for approximately $325K in Daly City, CA.
Absolutely love working with Joanne! She was recommended to us from a friend. We were looking for an very specific type of property at the lower end in price. Joanne showed us more than 10+ houses in one day. Not only did she find us our dream house, she's also helping us great deal in furniture, contractor, & gardener because she knows a lot of people & got a lot of good connection. Highly recommend Joanne to anyone who wants an agent who is experienced & always looking out for their clients best interest. Five Star service experience. Thank you Joanne!
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- Highly likely to recommend
03/11/2014 - mrsleun
Bought a Single Family home in 2013 for approximately $625K in Daly City, CA.
When I first came from oversea, I didn't know where to start looking for a home. One Sunday afternoon, I met Joanne in an open house. She responsed super fast at answering any questions. She really understands the local neighborhoods and knows what is important to each customer. Therefore, she knew the best house for me, also how to get the best price for the house I wanted. I am very happy! I am so delighted to have her as my realtor. She will be my realtor for life! Highly recommend!!
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- Highly likely to recommend
03/11/2014 - cchwen2172
Sold a Single Family home in 2013 for approximately $625K in Bayview, San Francisco, CA.
Joanne is an amazing! I have already hired her twice for selling home & buying home. Joanne was consistent with her quality service. Joanne continues to be involved with her clients to help out with home related questions even help after the sale. Very impressed! Wish her the best in real estate!
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- Highly likely to recommend
03/10/2014 - ChdL
Sold a Single Family home in 2014 for approximately $1.125M in Brisbane, CA.
Joanne is an excellent real estate agent who helped us sell our home at a desirable price. I first met Joanne at a neighbor's Open House. We were still looking around and seeing who would be the ideal agent to sell our home. After speaking with her briefly, I wanted to find out more about what she can offer to us. We finally decided on choosing her as our listing agent after considering several others. She was very knowledgeable with the whole real estate process. I've dealt with many agents in the Bay Area and I can honestly say that unlike some agents, she was honest, pleasant to deal with and works hard for her clients. Joanne sold our home at a very good price. We are very satisfied with her work and will recommend her to anyone.
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- Highly likely to recommend
03/10/2014 - christophert1
Bought a Single Family home in 2014 for approximately $600K in Glen Eden, Hayward, CA.
It was random chance that led me to Joanne as a real estate agent. I was looking on redfin at houses and found one that I liked. It just so happened that there was an open house, so I went. Joanne happened to be the listing agent for the house, and that is how she became my agent.

As a first time homebuyer, I was rather clueless about exactly what I was doing. She helped to guide me through the process, and dealt with a plethora of phone calls and text messages from me with seemingly infinite questions. She helped me find a loan agent who had a better rate than my credit union had offered me. She even found a home inspector and arranged that too. When the inspection turned up a couple things that I was concerned about, the buyer would not help to pay for them. Joanne paid that amount in non-recurring closing costs out of her own pocket.

Overall, I feel very fortunate to have stumbled upon such a helpful and knowledgeable agent.
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- Will never recommend
02/28/2014 - user3667913
We connected, but it did not work out. Looking in Outer Parkside, San Francisco, CA 94132
Called to find out about the price of a house. Firstly she said she hadn't a clue what property we were talking about even though she was the recommended agent. She laughed at us about our budget and made us feel undermined. I know it is a sellers market but that will change and realtors may be glad of first time buyers.
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Response from Joanne on 03/06/2014
CUSTOMER SATISFACTION is always my TOP #1 PRIORITY. I would never laugh at my clients if their purchasing power is low. Everyone has the right to be treated with respect and dignity. No one ever called for the pricing because all sale prices are listed on Zillow. This feedback was obviously posted by mistake. Zillow has been acknowledged and this is under investigation.

 

- Highly likely to recommend
09/25/2013 - user8251260
Bought a Single Family home in 2013 for approximately $725K in South San Francisco, CA.
Joanne truly deserves my five stars if not more. I am a first time home buyer and was in the market to buy my first house. I knew that choosing the right real estate agent was vital in obtaining a desired house. Not knowing who to help me, I asked my family and was referred to Joanne; they said she would be able to help me. I contacted Joanne and told her I was interested in purchasing a house. Unaware of what the process involved, Joanne guided me step by step through things needed to be done. Having zero experience, I had lots of questions but Joanne was patient in explaining all the details. I have a busy work schedule but Joanne was very flexible and was able to work around my schedule in making sure things were done in a timely manner. She was always responsive with my phone calls and emails which is very important especially when time is crucial. With her experience and knowledge with the Bay Area housing market, she was able to sit down with me to determine the best offer price. Because of the enormous amount of interest for this property (29 offers) I was set to give up, but Joanne persevered and worked tirelessly to make sure my offer was the most favorable. As a result, our offer was successfully accepted. If it wasn't for Joanne's hard work and effort she put in, I do not think I would be able to get the house. Overall, the process went very smoothly and effortlessly for me thanks to Joanne's help. I am really glad I went with Joanne. I would highly recommend Joanne to all of my friends and family for all real estate needs. Thanks Joanne!
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- Highly likely to recommend
09/05/2013 - user77828583
Bought a Single Family home in 2013 for approximately $1.2M in Brisbane, CA.
We were so lucky to have found Joanne. She helped us purchase a gorgeous home in this boiling hot market – from placing the offer to closing escrow she was there every step of the way. She was quick in addressing all our concerns and made the whole home buying process a breeze. Thank you Joanne!
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- Highly likely to recommend
07/15/2013 - user5940547
Bought a Single Family home in 2012 for approximately $500K in Daly City, CA.
Joanne is dedicated to her profession and to her clients. Awesome agent! Very honest, dependable and knowledgeable about the housing market. She was helpful and was quick to respond to my calls. You can tell that she cares about her clients and enjoys her work. She works in my best interest and I would highly recommend Joanne for anyone who wants to buy or sell real estate.
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Professional Information
Joanne Xiang
Address:
Century 21 Realty Alliance
1569 Sloat Blvd., Suite 300
San Francisco, CA  94132
Office:
(415) 570-1117Click to view
 
Mobile:
(415) 570-1117Click to view
 
Websites:
Website
 
Screen name:
Joanne Xiang Top 1
Member since:
12/17/2012
Licenses:
  • 01422720 (Real Estate Agent)
Languages:
English, Cantonese, Mandarin
 
 
 
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