Before I begin I just want to say that I am real and my profile is real. I have used the services from this service provider, not like those fake users who write fake reviews. It can be seen that I have been active on Zillow and will not disappear after writing this review.
It feels good to be writing this review with our own roof on our head. My wife and I decided that it was time for us to go thru our first home buying process this past summer. In early June I started applying for pre-approvals. I had approached Joe at that time. I did receive a few approvals including Joe’s. The first thing that struck me was, he had sent me a link where I could see his quote. There he had a personalized video message with his quote. I felt like a celebrity! I am a techie and I know that the video messaging has been around for some time. But having a sense in where to use it effectively will take your business to another level.
Obtaining mortgage is a serious business. I thought it was just a decoration on the Christmas tree. But when I was comparing all my approvals I noticed how low his fees were. I even had him give me quotes for various products (like ARMs and fixed), just to check. In all estimates he came out to be the winner. So, we decided to go with him. Even though his rates/fees were low, we had no idea about his services. We went ahead and took a chance. We would have taken this chance with any other lender/broker anyway. We were glad we did.
Joe and his team were very professional in all aspects. They were very thorough with all paper work needed. Joe was always available to answer my rookie questions. Even during off hours he would reply thru his mobile. There were some instances where he took care of things while he was on vacation. There were some tensed moments though close to our closing date but Joe sailed us thru successfully. His professionalism is greatly appreciated. Joe will be our mortgage guy for life!