After our initial meeting to list our home we could rarely get Joe to respond to emails or phone calls. We were told our house listing would be on the internet the next day, but it took several days for it to show up anywhere. He never put it on his website under his own listings. He basically ignored us until we informed him we would no longer be using him as our agent. Even then he snuck over to our house to remove the for sale sign and lock box and took our house key with him...while I was home. He didn't even bother knocking to talk to me. He said he would mail it to us but we never received it. As far as we know he still has it in his possession.