We bought a house in the fall of 2011 with Joe as our buyer's agent. When we first started the process, I had picked houses from the internet that I wanted to see during our first trip out to visit houses. We actually wasted a lot of time that day looking at inappropriate homes because I had picked the properties based on limited knowledge. But during that trip, Joe listened carefully to things we liked and didn't like about the properties. Following that tour, Joe put together a list of properties based on what he learned about us as buyers. The next tour was our next to last trip out because Joe took us right to the homes we wanted. The only reason we went out again was to decide between two really great choices for us.
During the negotiation phase, Joe was quite knowledgeable and insightful concerning the market and the psyche of sellers. He helped us negotiate a price we were quite happy with. We've loved our home ever since!