There''''''''s personal comfort and gratification being in the top tier of real estate agents but my real joy is knowing how it happens. Over 85% of my practice is the result of someone''''''''s personal referral or kind words. It''''''''s easy to ask for a referral but actually getting one is much more involved.
I''''''''ve met and helped thousands of people over the years. Some were excited yet nervous first time buyers that required coddling and reassurance. Others were high net worth individuals with limited time for direct involvement. And others experienced some level of personal difficulty be it health, marital, or financial. This is what I love most about my business. No two days are the same. No two people are the same. Needs, wants, circumstances… they''''''''re all different. This inconsistency drives some crazy but it''''''''s my daily personal challenge. Can I listen close enough to hear all these different needs and wants? Can I follow-up on each of them?How can I track all these different criteria and personalities? Can I help each of them and earn their loyalty?
In the end I wish it were some trade secret but the truth is, I''''''''m just driven to be the best I can be. I want to deliver the best service and competent advice I''''''''m capable of delivering. I want to be liked and appreciated by those I''''''''ve sacrificed time to help. Yes, time… it''''''''s the one thing every human on earth has in common. The 24-hour day and who gets what part of it and how it''''''''s spent, is what separates us all.
So when I track my progress, which every good business person must do, and see the overwhelming support from my past clients I''''''''m compelled to focus more on what works. Listen carefully, have empathy, and provide the best service, and most appropriate advice you know how.
That''''''''s my ongoing goal and my track record.