Recent reviews

 

  
 

08/20/2014 - zuser20140712195626278
Sold a home in 2014.

Go with Team Juliana; you will have no regrets! Juliana is one a of a kind and a great find! You can tell when it's a Juliana showing vs others. "You had me at hello" applies to Juliana. She enjoys real estate, the process, the rush and it shows! Team Juliana is super well choreographed. I am super picky and a control freak. Letting go is the easiest thing you can do with Juliana and team. It is a lot of anticipation and the machinations of it all - she simply knows what she is doing putting the client's interest ahead of everything else. I am super glad I went to a Juliana open house and found her.

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07/07/2014 - Sunny Phillies
Sold a home in 2014.

I felt fortunate to have Juliana as my agent, and would definitely use her again. I was a reluctant home buyer with very little understanding of the Palo Alto market, and the fact I was selling at the same time made me extremely anxious. From the moment I met Juliana until everything is settled, Juliana has been a great resource. She walked me through the process, provided in detail for which steps I should take next, and introduced me to, what I believe, a good list of key contacts which enabled the whole process, e.g. home inspector, loan agent, decorator etc., to go smoothly. She is very responsive, I was able to contact her via email, phone or text message and receive prompt responses. I was always up to date on where I was in the purchasing/selling process and offered informative suggestions to many of questions (i.e. is it worth submitting preempted offer or tailoring price to attract potential buyers). Juliana was also prompt on time and personable, professional, and easy to work with. On top of all, her experience and persistence shows results, and we were able to purchase a home and sold our house within the same week! As a side note, from beginning to end, nearly the whole document approval process for both transactions was done electronically. All document signage and approvals were largely done without having to schedule numerous meeting times. Since I have limited off time at work, it was great working with someone comfortable with technology. If you are looking for an agent, there is no one else better than Juliana

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05/12/2014 - dew860
Sold a Single Family home in 2014 in Pacifica, CA.

I really appreciate you and your team's effort for putting our home in Pacifica under contract in a week and closed the transaction in less than a month, where our previous agent took more than 45 days with a lower listing price. You and your team are very professional to analyze the market and project for the listing and final selling price. I know your have put a lot of efforts in advertisement for the selling target before open house. We are so happy to see a listing price at $850K and final price at $925 with multiple offers for one weekend open house!

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04/28/2014 - eddy88698
Bought a Single Family home in 2014 for approximately $925K in Campbell, CA.

Thanks for Juliana’s professional advice and bidding strategy, she helped us bought a new home in about 2 months in such a competitive market. We didn’t know much about buying a house in the Bay Area in the beginning of the process. Juliana’s team member guided us through the process with patience. She provided us several listings every week according to our criteria. We started understanding our preferences and narrowed down the searching area. It was a pleasant experience to discuss and to exchange opinions on the houses we saw every week. I still remember our first house bid for a house in Santa Clara. The condition of the house is not move-in ready in our opinion; we insisted to offer a number far less than what Juliana suggested so we can have some money for renovation. Although we had almost no chance to get that house, we still submitted an offer and went through the entire buying process. She thought this was a good chance to learn the process and the market. Of course, our offer was not accepted. The house was sold for $50K higher than our offer. After this process we knew Juliana was really good at information collecting and price estimation. The house bidding war becomes more transparent due to the valuable information she collects. After a couple more bidding like this, we finally got our first home. Actually, we didn’t offer the highest bid among all the offers but some items on the offer made us accepted. Juliana’s strategy on making an offer increases the likelihood of getting accepted without overpaying. After working with Juliana, I am very confident to say that she is really a reliable buying agent. I’ll be happy to recommend to anyone who eagerly wants to buy a new home.

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03/14/2014 - Steven w
Sold a home in 2014.

Met Juliana's team at an open house in 2012. Left my contact information as usual; I didn't expect much since I was not ready to buy a house by then. Surprisingly, I got a call from her on the same day. Got invited to see her bidding for her client. I was not totally sure what I saw until I put on my first bid for a house through a friend agent in 2013. I lost the bid for about $100k although that was still in my budget range. I realized that it needs more than just writing an offer to get the house that I want to live in in Bay area; particularly in the hot areas like Palo Alto. We are not buyers that have very deep pockets, but we want to give it a try.

We set up a meeting with Juliana in early January 2014 to discuss 'serious' plan to buy a house. Ironically, she forgot the meeting until we called her. Although my wife and I was disappointed a little, we had very good talk of many things that day. I think that she won our trust.

We went through 4 biddings with Juliana's team: Jenny, HSBC (Cindy Chen) before we got the best deal that we can afford. We make decision by ourselves based on the very good information and analysis from Juliana. As Juliana told me several times, her value is her ability to nail the deals in any difficult bidding wars. Everyone has his/her own taste and situation. As long as the buyers make their minds, Juliana and her team can and will find the best deal for them.

We highly recommend Juliana Lee and her team to anyone; literally every serious buyer no matter how much cash you have.

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03/11/2014 - didi7on
Sold a Condo home in 2014 for approximately $1.275M in Palo Alto, CA.

"If you want results, go for Juliana Lee"

In less than two months, Juliana helped us sold our two properties with multiple offers and bought a single family house in Palo Alto successfully that we can call it our home sweet home. When my wife and I decided to upgrade to a single family home in Palo Alto, we realized we needed help from a pro. Not any pro, but a pro champion. Juliana’s name seemed ubiquitous in the real estate industry, especially in Palo Alto area, so we decided to give her service a try. Our properties were sold at record high in less than a week. For the single house we are buying, she negotiated a 45-day closing contingency. This was a rare feast in a market that had limited inventories in the last few months, and all 3 transactions were connected seamlessly. We had to admit that it took us some times to absorb the shock after first meeting with Juliana. She did not try to sugarcoat the aggressive nature of current market. She told us what would take to achieve our goal in a very straightforward way, and the key things are to trust her, have patience and take actions. You have to trust Juliana if you are buying or selling houses because she is on your side, and she always puts your interest at first. Lastly, I want to recognize a real A-team Juliana built. In every steps of the way of our buying and selling, she had right team members and professionals to close the actions effectively and efficiently Again, when you’re buying or selling, if you want results, go for Juliana.

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03/03/2014 - hanafinalito
Sold a home in 2014.

We know Juliana for more than 13 years. During the period she helped us buying and selling our properties a couple of time. Recently, I saw a beautiful house, but many people had eyes on it too. Juliana asked me whether I love the house or not. If yes, she would fight for me to get the house. I said yes, and she did get the house for us. At the same time, Juliana helped us to sell our old house, so the new house can be covered. Juliana's work was very impressive. She updated us with the news about the bidding and we finally got our dream house and got our old house sold. We trust Juliana to lead the process in every step. She is knowledgeable and very experience and will work the best for her client.

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02/07/2014 - Tanya2014
Bought a home in 2014.

We met Juliana in the first week of January 2014 and by end of the month she already completed the deal. It took only 3 weeks between the first meeting and the accepted offer in Palo Alto, even though we were looking for a house for more than 15 months through another agent and were very frustrated after losing out on several bids in this tough market. We are still in shock that it actually happened!!

Juliana was absolutely exceptional in terms of finding the right house, using her network of buyers and sellers' agents along with all other fabulous and very efficient support staff to make the deal happen.

Juliana does it with utmost ease and makes her clients meet their goals of buying their dream house even in this tough market, whether it is Palo Alto or other hot areas.

Best part was that she was reachable any time of the day, night or weekends for all kinds of questions, trends, comparative analysis, and by generously providing her 30+ years of knowledge to work in our favor.

We are extremely happy and thrilled about the outcome.

We could have avoided all frustrations as well as saved a lot of money, had we met her earlier. We believe it is better late than never.

Juliana's entire team that worked on our project was filled with high energy, extremely professional and super charged from start to finish with nonstop follow up. We have never seen this level of positive handholding.

We highly recommend Juliana without any reservation what so ever to anyone who is looking for a house either to sell or buy. You will be in safe hands.

Best wishes Anonymous

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02/02/2014 - elissaouyang
Bought a home in 2014.

Before I met Juliana, I always thought all real estate agents were the same. Juliana completely changed my mindset about what a good realtor truly is. She is definitely the top agent!

Although she may come across as being straight forward, I appreciated her honesty and her kind of work style is what is needed in such a highly competitive market like Palo Alto. At the same time, she didn't push me to buy anything I didn't feel comfortable with. In fact, she talked me out of buying a house that she did not think was worthwhile. That said a lot. She eventually found me a house in Palo Alto at a wonderful value and I am so thrilled!

This accomplishment was all because of her credibility, diligence and incredible wiliness and effort to help her clients. She also has an awesome team who provides amazing customer service for any questions or needs you may have relating to real estate transactions.

If you want to win in this hot housing market, Juliana is the agent to go to!

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02/01/2014 - talktoachere
Bought a Single Family home in 2014 for approximately $2.175M in University South, Palo Alto, CA.

On a whim, I attended one of Juliana’s workshops a few months ago. Juliana’s reputation in Palo Alto is certainly impressive. In our first meeting, I voiced my concern that I could not afford to purchase a house in Palo Alto.

As a true testament to Juliana’s strong reputation and networking in Palo Alto, I was not only able to buy my dream home, but for $50,000 lower than the asking price.

In the last few months, I made a few offers, each with the guidance of Juliana and Jenny. Their wisdom and expertise of the market allowed me to make smart offers but they also knew when to PULL BACK.

Right when I was starting to lose hope in our search, Juliana and Jenny found my dream home. Having experienced first hand the competitive nature of bidding wars, I was very skeptical that my offer would be accepted.

It probably comes as no surprise that I’m writing to express my sincere appreciation to the “A team”: Juliana Lee, Jenny, and bank of America.

I’ve always dreamed of being a homeowner, but over the last 10 years, I’ve had to move around and establish temporary homes in multiple cities across the US. Finally in 2012, my dream job brought me back to the Bay Area. I was excited, yet very intimidated, to start the search. Like many new first time homebuyers, I quickly became discouraged given the fast-paced and competitive nature of today’s housing market.

Prior to the offer, I felt well taken care of, but little did I know that Juliana’s team extends to far more than just the search for a home. Juliana introduced me to Gus at Bank of America who was able to offer competitive interest rates compared to other lenders. Even during the holiday season, Gus worked after hours on my loan. Unfortunately a few days after my offer was accepted, Gus had to travel. I was nervous that my loan would be handed off to just anyone at Bank of America. But after my first meeting with Antero, any anxiety that I had was dispelled. Antero’s attention to detail, comprehensiveness and patience in answering even the silliest of questions was astonishing. He and his team including Concepcion worked at all hours to make sure everything was in place. Antero was very personable, so much so that I felt comfortable bringing up any questions or concerns that I had – and I had A LOT. Though there were a few bumps in the process, Antero always kept me in the loop, found alternative solutions to any problems that arose, and advocated on my behalf. They provided just the most personalized customer service that far exceeded my expectations.

It may be a while before I will be looking for another home, but without a doubt, I will be going to Juliana and her “A team.”



Sincerely,

Ms. Chang

Palo Alto

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