Realtor,CRS (31 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Luxury Homes, Condos, Investors

Team reviews

We are so thankful to Juliana for helping us find a home that matched all of our needs! After looking for about six months on and off, we realized just how much of a challenge it was to find a home we liked in today's market, especially as first time home buyers. In some ways, we came to our first meeting with Juliana and her team out of frustration and to find out what we needed to do to find our dream home. Juliana & her team member, Sharon made the process so easy for us. Sharon was always reachable, patient, personable & encouraged us to ask questions. Since this was our first purchase, we definitely had a lot! She made it a point to understand our wants/needs and was so efficient to only update us about homes that she knew we would like and that matched our criteria. She truly understood the value of saving our time and would go to open houses with us to provide insight and additional suggestions. She was such a great asset to us in our search! Once we were ready to make offers, we truly got to see just how brilliant and amazingly professional Juliana is. She always kept an open line of communication with us and did not push us unless it was absolutely necessary. We made a total of 4 offers and each time we understood the likelihood that we would be competing with multiple bids and all cash offers. Because we had a lower down payment for our first couple of offers, we learned very quickly what was holding us back. Once we understood this, we were focused on how to improve our chances for the next one. We were very impressed with how Juliana had wonderful insight into multiple areas and neighborhoods and could plan list price vs. sales price and gave us a magic number. In fact, she always had great strategies with every home we made an offer on and had a "plan of attack" for each one. On our last offer, we had just about given up hope that we could get our dream home. The home had everything we wanted and the agent was unresponsive for 24 hours. We were convinced that we did not have the winning offer, but Juliana continued to be supportive, motivating, positive and reassuring through the whole process. Needless to say, we were thrilled when we learned that we had the winning offer. Juliana's experience truly made it all possible for us and shined through our whole experience!! Buying a home is a big decision, so you should be confident in your choices. You should absolutely trust in Juliana. It may seem like a daunting task at first, but you will be glad you did. Don't be afraid to do your own research or ask questions...because what you'll find is that everything she recommends you to do is right on point! We knew that Juliana always had a reason behind all the advice she gave us...and we are glad that we trusted her! We have seen some of our friends making offers with other agents and not be successful, so we feel so incredibly lucky to have found Juliana. We will happily refer her to our family & friends so they can be as happy as we are. PS: Originally posted the review while I was travelling outside of the U.S. It should not be an issue anymore.

  

05/15/2015 - zuser20140917122306249
Bought a Mobile / Manufactured home in 2015 in Trafford, AL.
Primary point of contact: Sharon Lee

We are so thankful to Juliana for helping us find a home that matched all of our needs! After looking for about six months on and off, we realized just how much of a challenge it was to find a home we liked in today's market, especially as first time home buyers. In some ways, we came to our first meeting with Juliana and her team out of frustration and to find out what we needed to do to find our dream home. Juliana & her team member, Sharon made the process so easy for us. Sharon was always reachable, patient, personable & encouraged us to ask questions. Since this was our first purchase, we definitely had a lot! She made it a point to understand our wants/needs and was so efficient to only update us about homes that she knew we would like and that matched our criteria. She truly understood the value of saving our time and would go to open houses with us to provide insight and additional suggestions. She was such a great asset to us in our search! Once we were ready to make offers, we truly got to see just how brilliant and amazingly professional Juliana is. She always kept an open line of communication with us and did not push us unless it was absolutely necessary. We made a total of 4 offers and each time we understood the likelihood that we would be competing with multiple bids and all cash offers. Because we had a lower down payment for our first couple of offers, we learned very quickly what was holding us back. Once we understood this, we were focused on how to improve our chances for the next one. We were very impressed with how Juliana had wonderful insight into multiple areas and neighborhoods and could plan list price vs. sales price and gave us a magic number. In fact, she always had great strategies with every home we made an offer on and had a "plan of attack" for each one. On our last offer, we had just about given up hope that we could get our dream home. The home had everything we wanted and the agent was unresponsive for 24 hours. We were convinced that we did not have the winning offer, but Juliana continued to be supportive, motivating, positive and reassuring through the whole process. Needless to say, we were thrilled when we learned that we had the winning offer. Juliana's experience truly made it all possible for us and shined through our whole experience!! Buying a home is a big decision, so you should be confident in your choices. You should absolutely trust in Juliana. It may seem like a daunting task at first, but you will be glad you did. Don't be afraid to do your own research or ask questions...because what you'll find is that everything she recommends you to do is right on point! We knew that Juliana always had a reason behind all the advice she gave us...and we are glad that we trusted her! We have seen some of our friends making offers with other agents and not be successful, so we feel so incredibly lucky to have found Juliana. We will happily refer her to our family & friends so they can be as happy as we are. PS: Originally posted the review while I was travelling outside of the U.S. It should not be an issue anymore.

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Response from Juliana on 05/28/2015

Thank you so much for working with us.

 

  

04/10/2015 - estellazhang
Bought a Single Family home in 2015 for approximately $2.125M in Duveneck - St. Francis, Palo Alto, CA.

It was such a delightful experience working with Juliana and her team. I was very impressed from the very beginning how knowledgeable and incredibly hardworking they were. We had been looking for a new home for 2 years with another agent that was a family friend. We realized over time that the agent referred to us was truly not a specialist in the Palo Alto market, which was really what we needed to be able to win in such a competitive area. We feel so lucky to have met Juliana and our only regret was that we didn't meet her sooner! Had we met her earlier, it would have saved us time, energy & watching the prices continue to increase! However, we definitely feel that having that learning experience prior to meeting Juliana was a lesson well learned. It has surely helped us appreciate all of the dedication Juliana, Sharon & the team have put in on our behalf. We are so happy for our new home and would absolutely recommend Juliana and her team to anyone looking to sell or buy in today's hot market. We will definitely come to her for any future transactions!

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Response from Juliana

 

  

03/23/2015 - David Cai
Bought a Single Family home in 2015 for approximately $2.525M in Midtown, Palo Alto, CA.

My wife and I are both engineers in the bay area. As first time home buyers we really do not know much about this crazy housing market these days. We feel very lucky to have Juliana’s team as my agent and we successfully bought a single family house in Palo Alto in 2015.

We first met Juliana and Sharon in an open house and then had a few chats before they officially became our agents. They were very helpful helping us understand the basics of buying a house in bay area, they also provided a lot of useful recommendations on the style, location and other details.

We feel very comfortable working with Juliana and Sharon during the whole process: from background research, open house visiting, to disclosure review and the most competitive bidding stage. They are always very nice and patient answering all of our questions. In today’s crazy bay area market where houses can easily get over 10 offers in which some are all-cash, it really takes experience and strategy to finally get the house. We feel very excited that we can own a house in Palo Alto with their help.

I would strongly recommend Juliana and Sharon to my friends who want to buy houses in the bay area.

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Response from Juliana

 

  

01/16/2015 - jimjgao
Bought a home in 2014 in West Menlo Park, Menlo Park, CA 94025.

Juliana and her team helped me close on a home for a great price in the highly competitive Menlo Park market.

As a first-time home buyer, I initially had no idea what to expect during the home buying process. Juliana Lee and her team member Prashant Vanka were consistently helpful and patient in understanding my needs and finding the perfect property.

Over the course of a year, I saw 30+ properties with Prashant in various Peninsula neighborhoods. We also made multiple offers. Each time, her team offered pricing advice that later turned out to spot on, while respecting my own financial limitations.

Finally, we found the perfect home in Menlo Park. I initially thought that we had no chance of winning the offer for this home, given how competitive the market was (and still is). But Juliana and her team pulled through big time. She advised me to make a pre-emptive offer, and took over the negotiations personally. The end result? We got a great deal on a great home in a beautiful neighborhood, even though our offer was not the highest one.

One of the primary benefits of working with Juliana is her strong team. As others have mentioned in their reviews, her team is a one-stop shop. Once we entered escrow, we moved at an incredible pace. Every member of her team pulled together to close in 15 days! This is almost unheard of, and a huge advantage in a competitive market such as the Bay Area.

Juliana and her team works hard. They are consistently in the office 9-7pm, and I've had many conversations past 8pm as well. They know the market inside and out, and consistently offer solid advice. I would highly recommend working with Juliana.

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Response from Juliana

 

  

12/27/2014 - therouterninja
Bought a Single Family home in 2014 for approximately $1.275M in Mountain View, CA.
Primary point of contact: Sharon

Juliana and Sharon are absolute professionals. They have many connections, and are very data driven.

Before I met Juliana and Sharon, I went through 3 other agents, and lost out on 8 other bids. Juliana quickly pointed out that there were several things that were wrong with my other bids that the other agents didn't catch. She also seemed to just be well connected with the real estate market in general, and knew everyone and everything that was selling.

Their staff is very direct with you, and will never sugar coat things. This is a different experience from the other real estate agents that I've dealt with, and it caught me off guard at first. It's because of her we were finally able to win a bid after 4 years of searching/bidding. I later found out it was because of our clean bid, and Juliana's reputation, that we were able to edge out the other bids.

Later on, we ran into some other unexpected problems that threatened to interfere with the whole deal. Sharon and Juliana worked furiously to resolve before the closing date, and we moved in right on time. My wife and I were a nervous wreck, and their confidence helped us out in a big way.

Now according to my wife, I can be a very stubborn guy :) It took someone like Juliana and her team to set me on the right track to home ownership, and I honestly can't thank them enough for what they did, and would highly recommend them to anyone.

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Response from Juliana

 

  

08/20/2014 - zuser20140712195626278
Sold a home in 2014 in Castro City, Mountain View, CA 94040.

Go with Team Juliana; you will have no regrets! Juliana is one a of a kind and a great find! You can tell when it's a Juliana showing vs others. "You had me at hello" applies to Juliana. She enjoys real estate, the process, the rush and it shows! Team Juliana is super well choreographed. I am super picky and a control freak. Letting go is the easiest thing you can do with Juliana and team. It is a lot of anticipation and the machinations of it all - she simply knows what she is doing putting the client's interest ahead of everything else. I am super glad I went to a Juliana open house and found her.

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Response from Juliana

 

  

07/07/2014 - Sunny Phillies
Sold a home in 2014 in Santiago Villa Mobile Home Park, Mountain View, CA 94043.

I felt fortunate to have Juliana as my agent, and would definitely use her again. I was a reluctant home buyer with very little understanding of the Palo Alto market, and the fact I was selling at the same time made me extremely anxious. From the moment I met Juliana until everything is settled, Juliana has been a great resource. She walked me through the process, provided in detail for which steps I should take next, and introduced me to, what I believe, a good list of key contacts which enabled the whole process, e.g. home inspector, loan agent, decorator etc., to go smoothly. She is very responsive, I was able to contact her via email, phone or text message and receive prompt responses. I was always up to date on where I was in the purchasing/selling process and offered informative suggestions to many of questions (i.e. is it worth submitting preempted offer or tailoring price to attract potential buyers). Juliana was also prompt on time and personable, professional, and easy to work with. On top of all, her experience and persistence shows results, and we were able to purchase a home and sold our house within the same week! As a side note, from beginning to end, nearly the whole document approval process for both transactions was done electronically. All document signage and approvals were largely done without having to schedule numerous meeting times. Since I have limited off time at work, it was great working with someone comfortable with technology. If you are looking for an agent, there is no one else better than Juliana

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Response from Juliana

 

  

05/12/2014 - dew860
Sold a Single Family home in 2014 in Pacifica, CA.

I really appreciate you and your team's effort for putting our home in Pacifica under contract in a week and closed the transaction in less than a month, where our previous agent took more than 45 days with a lower listing price. You and your team are very professional to analyze the market and project for the listing and final selling price. I know your have put a lot of efforts in advertisement for the selling target before open house. We are so happy to see a listing price at $850K and final price at $925 with multiple offers for one weekend open house!

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Response from Juliana

 

  

04/28/2014 - eddy88698
Bought a Single Family home in 2014 for approximately $925K in Campbell, CA.

Thanks for Juliana’s professional advice and bidding strategy, she helped us bought a new home in about 2 months in such a competitive market. We didn’t know much about buying a house in the Bay Area in the beginning of the process. Juliana’s team member guided us through the process with patience. She provided us several listings every week according to our criteria. We started understanding our preferences and narrowed down the searching area. It was a pleasant experience to discuss and to exchange opinions on the houses we saw every week. I still remember our first house bid for a house in Santa Clara. The condition of the house is not move-in ready in our opinion; we insisted to offer a number far less than what Juliana suggested so we can have some money for renovation. Although we had almost no chance to get that house, we still submitted an offer and went through the entire buying process. She thought this was a good chance to learn the process and the market. Of course, our offer was not accepted. The house was sold for $50K higher than our offer. After this process we knew Juliana was really good at information collecting and price estimation. The house bidding war becomes more transparent due to the valuable information she collects. After a couple more bidding like this, we finally got our first home. Actually, we didn’t offer the highest bid among all the offers but some items on the offer made us accepted. Juliana’s strategy on making an offer increases the likelihood of getting accepted without overpaying. After working with Juliana, I am very confident to say that she is really a reliable buying agent. I’ll be happy to recommend to anyone who eagerly wants to buy a new home.

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Response from Juliana

 

  

03/14/2014 - Steven w
Sold a home in 2014.

Met Juliana's team at an open house in 2012. Left my contact information as usual; I didn't expect much since I was not ready to buy a house by then. Surprisingly, I got a call from her on the same day. Got invited to see her bidding for her client. I was not totally sure what I saw until I put on my first bid for a house through a friend agent in 2013. I lost the bid for about $100k although that was still in my budget range. I realized that it needs more than just writing an offer to get the house that I want to live in in Bay area; particularly in the hot areas like Palo Alto. We are not buyers that have very deep pockets, but we want to give it a try.

We set up a meeting with Juliana in early January 2014 to discuss 'serious' plan to buy a house. Ironically, she forgot the meeting until we called her. Although my wife and I was disappointed a little, we had very good talk of many things that day. I think that she won our trust.

We went through 4 biddings with Juliana's team: Jenny, HSBC (Cindy Chen) before we got the best deal that we can afford. We make decision by ourselves based on the very good information and analysis from Juliana. As Juliana told me several times, her value is her ability to nail the deals in any difficult bidding wars. Everyone has his/her own taste and situation. As long as the buyers make their minds, Juliana and her team can and will find the best deal for them.

We highly recommend Juliana Lee and her team to anyone; literally every serious buyer no matter how much cash you have.

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Response from Juliana