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Profile picture for Julie Chroust

Julie Chroust

Lender

Senior Mortgage Consultant, NMLS (14 years experience)

Specialties:
Purchase Loan,
Refinancing,
Home Equity,
Mortgage Planning

Ratings & Reviews

 

  
 

09/19/2014 - kurtz156
Closed purchase loan. Alameda, CA

I never knew this could be so easy. Julie and her team were wonderful, answered any questions, and proactively reached out to let us know what was going to happen. Highly recommend.

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Response from Julie

 

  

09/13/2014 - user59978664
Closed purchase loan. Walnut Creek, CA

We were so pleased with Julie during our first home purchase, that we used her again. Let me tell you, she is great! Our second home purchase was a bit more challenging, with several moving parts. However, Julie pulled it off seemlessly, and we closed on time.

Julie was very responsive to all of our needs and concerns. She kept us informed at all times and we could not have asked for better service. We highly recommend Julie!

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Response from Julie

 

  

09/12/2014 - Barbara Safran
Closed purchase loan. Concord, CA

It is so wonderful to work with a Professional who is knowledgeable and personable and who clearly cares about what is happening. Julie is one of these people. Not only did she, as a lender help me figure out the best offer for the seller to accept, but the buyers decided to use her to handle the loan, and their agent is meeting with her to probably use her for future loans. We closed an FHA loan in 21 days with the help of Julie's expertise. I only gave her 4 stars for responsiveness only because there were a couple of times I had to wait a couple of hours to speak to her - and since 5 is immediate, I couldn't give 5!. Everyone thinks I am a miracle worker but the truth is that Julie is the miracle worker. I will continue to use Julie and know that I am in fabulous hands when I do.

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Response from Julie

 

  

07/25/2014 - ljcoyle
Closed purchase loan. Upper Dimond, Oakland, CA

I was referred to Julie by my realtor, Jeff Weissman. He let me know that working with Julie would allow me to craft a stronger offer because she and her team can be depended on for a smooth and on-deadline escrow period. Jeff explained to me that Julie's firm, Prospect Mortgage, which is a local lending back with offices in Walnut Creek would be more responsive and provide much better customer service than a big-box bank. Boy was he ever right! Julie personally went to bat for me with the sellers agent for my condo purchase and explained how we would be able to move forward with a quick close---around 21 days. The sellers were looking to move quickly, and Julie's team ensured that we were able to remove all of our contingencies on or ahead-of schedule. This allowed me to beat out any other potential offers (with three competing buyers ready to write) and have my pre-emptive offer accepted. Once we were in contract, Julie and her assistant Dana provided clear direction and instructions for me to submit paperwork and documents to have my loan cleared by underwriting as quickly as possible. I received prompt and easy-to-understand answers to any and al of my questions about loan types, rates, and the buying process. It truly could not have gone any better. And that quick close? Yes! It happened on-time, on-schedule, with no hiccups or delays. And on top of it all, Julie and Dana are both exceptionally warm, caring people, who and invest their energy and efforts to make you feel like you must be their only client.

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Response from Julie on 07/30/2014

Lizzie, You, honestly are such a dream client! It truly shows what teamwork can accomplish when we set our minds to do so. Yes, you received world-class service and I'm extremely happy that you can see the benefit of working with a strong Realtor/Lender team to win you the bid. Honestly, many buyers don't see it that way and they find themselves making several offers wondering why they are not getting what they want. Lizzie, I couldn't be more happy for you and I truly enjoyed every second working with you... this is not the end my friend... I'm your consultant for life!!! Thank you for the amazing review, and I know it will help others to see the benefit that you experienced first-hand.

 

  

07/20/2014 - dixongang6
Closed purchase loan.

Julie was very helpful throughout our entire loan process. She answered our questions in a quick timely manner. She is professional, and extremely easy to talk to. We would recommend Julie to anyone needing a loan.

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Response from Julie on 07/30/2014

Thank you Jon and Leslie.... You truly were amazing during the entire process. I know you had a goal that was very very important to you, and I'm so very happy we accomplished that goal. I look forward to always being your consultant (mortgage related or not).... cheers to your sweet family!

 

  

07/16/2014 - carol287
Closed purchase loan.

Julie has been an incredible support for us during our home purchase. We first met Julie when we were purchasing our first home. She walked us through the process and helped us every step of the way. When it came time to buy again, we went right to Julie. She was patient with us and again provided the incredible support that we needed throughout the purchase. We highly recommend Julie for anyone looking for a mortgage loan!

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Response from Julie on 07/30/2014

Gosh Carol.... I don't even know where to begin. You and Justin were absolutely amazing to work with again. I truly enjoyed you the first time around, but I must say, this time was even more enjoyable as the situation was much more complex making the experience of closing smoothly soooo incredibly enjoyable. I can't wait for your housewarming party... I'll be there will bell on friend. Clients like you warm my heart.

 

  

05/09/2014 - Jennifer Farrell
Closed purchase loan. Seminary, Oakland, CA

Julie was very knowledgeable and very helpful with our application for our mortgage. She was always alway prompting in returning our phone calls and emails. As a nurse my multiple pay rates are very complicated. Julie is an expert in evaluating income to maximize our purchasing power. We really liked how Julie kept us well informed and walked us through the whole process in buying our first home. We'll definitely go back to Julie for all of our home loan needs!!

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Response from Julie on 05/13/2014

Jennifer, It was such a pleasure helping you and your husband. I was sooo excited to call you to let you know your loan funded and you'd be getting your keys the next day. I know you'll love living in the bay area! Welcome to NorCal! Always call me with ANY questions 925-381-1481. HUGS!

 

  

02/24/2014 - alleenyu
Closed purchase loan. El Cerrito, CA

Julie is incredibly dedicated and responsive. She never thought any question was silly and provided straightforward, honest answers. As first time homebuyers, we were incredibly grateful for Julie's expertise and how she handled potential issues in a way that saved us a lot of hassle down the road. Plus, Julie's skills helped us win our house in a competitive bidding situation.

We'd definitly love to work with Julie again for any potential refinancing and I'll be referring her to my friends and co-workers. Julie is definitely a team player all around!

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Response from Julie on 05/13/2014

Alleen, I absolutely LOVED helping you and Patrick purchase your new home. I was in heaven with how quickly you responded to all my requests.... you are the reason it was sooo smooth! Always call me with ANY questions 925-381-1481. HUGS!

 

  

01/27/2014 - brianlucas21
Closed purchase loan. Brentwood, CA

Julie was professional, through, helpful and extremely patient. She did everything I needed of her in a very timely manner with nothing but enthusiasm. When I needed her to explain something in greater detail, she was more than willing. Julie went above and beyond; she fielded my calls on her cell even after normal business hours. She is an absolute rockstar.

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Response from Julie on 07/30/2014

Brian, You were truly amazing to work with through a situation of selling and re-purchasing all at the same time. I really enjoyed communicating with you daily and seeing your escrows close without road-blocks. It warms my heart to help such nice families such as yours. I am your consultant for life my fiend.

 

  

01/24/2014 - dreamingtree13
Closed purchase loan. Martinez, CA

From the very first moment we spoke with Julie we knew we were is great hands. It was a very easy, fast and efficient process and will recommend them to as many people as I can.

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Response from Julie