We moved from oversees and began our search while still living abroad. Justin was very quick to return our calls and he set us up with a personalized website so we could start our search. We were very impressed with Justin at the beginning. We had several houses in mind to see once we landed in San Diego and Justin met with us to show us the houses we had pick from his website. That is where the trouble began. Justin spent NO time speaking with us to help determine what we were looking for. We quickly found out how deceiving the pictures were on the website (not Justin's fault however, had he spent any time getting to know us he would have been able to save us a lot of time and trouble looking at houses that we had no interest in). We found a different agent that was recommended to us and she was able to set us up with the same personalized web site however it was better tailored to our needs since she met with us and got to know us a little and knew better what things were important to us. In our opinion, Justin has extremely poor personal skills and does not take the time, brief as it may be, to get to know his clients so he can better assist in the house hunting process.