
Kaaren Terry Reviews
- Kaaren Terry| 67
- 2.8(2 reviews)
Local knowledge: 3.0 Process expertise: 3.0 Responsiveness: 2.5 Negotiation skills: 2.5
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- Highly likely to recommend
08/28/2012 - user080232Property manage a Single Family home in Julian, CA.
Kaaren Terry has managed three Julian properties I own since 2008. I trust her knowledge of the Julian real estate market and her competence as a property manager and would recommend her to any prospective client looking for a realtor in the Julian area. Kaaren also represented me as a listing and sales agent for one property, the sale of which she handled professionally and efficiently.
Response from Kaaren
My wife and I rented a beautiful home that Kaaren managed in Julian, California. While the home was wonderful, she certainly was not! On one occasion, she tried to enter our rental when we were out!
We thought someone tried to break-in! My wife called the Sheriff's Department. Soon after, we found out that Kaaren was responsible. This concerned my wife and I. We are not accustomed to this kind of treatment and we never gave Kaaren our consent to enter.
Later that year, a portion of our roof was torn off by a BIG windstorm. Kaaren showed little concern for our safety and dragged her feet on the repairs needed. Unfortunately, (two weeks later), a big rainstorm hit and our beautiful rental home was flooded with water!
If that wasn't bad enough, what she did next was completely unethical. As we stood in the middle of Kaaren's busy Julian office, she apologized for our trouble, asked us to find another rental, and told us that last our last month would be "rent free". I don't know why I believed her at this point... but I did. You can guess what happened next... Kaaren claimed that we skipped out on rent and threatened to evict us even as we were moving out!
This story has a happy ending... Now 5 years later, my wife and I are proud homeowners! Needless to say, we DID NOT go to Kaaren Terry or Mountain Farms Realty for help with our purchase!!!
We thought someone tried to break-in! My wife called the Sheriff's Department. Soon after, we found out that Kaaren was responsible. This concerned my wife and I. We are not accustomed to this kind of treatment and we never gave Kaaren our consent to enter.
Later that year, a portion of our roof was torn off by a BIG windstorm. Kaaren showed little concern for our safety and dragged her feet on the repairs needed. Unfortunately, (two weeks later), a big rainstorm hit and our beautiful rental home was flooded with water!
If that wasn't bad enough, what she did next was completely unethical. As we stood in the middle of Kaaren's busy Julian office, she apologized for our trouble, asked us to find another rental, and told us that last our last month would be "rent free". I don't know why I believed her at this point... but I did. You can guess what happened next... Kaaren claimed that we skipped out on rent and threatened to evict us even as we were moving out!
This story has a happy ending... Now 5 years later, my wife and I are proud homeowners! Needless to say, we DID NOT go to Kaaren Terry or Mountain Farms Realty for help with our purchase!!!
Response from Kaaren