When my boyfriend and I decided to start looking for a house, we interviewed a few different realtors. Deciding to work with Kalia was an very easy. We were first time homebuyers and knew very little about the homebuying process. Other realtors we had interviewed made us feel like we were more of an inconvenience than a client. They seemed reluctant to work with a first time home buyer, and made sure to point out how difficult the process would be.
Kalia was excited to work with us and provided lots of information for us to read. She made sure to explain everything to us and took extra time to clarify every detail. She knew exactly what we were looking for and she was up to the challenge. For the next few months, Kalia was in touch with us almost daily. We put in five offers on different properties.
The fifth offer was accepted and we began an extremely unusual escrow process. The title report brought forth issues that required assistance of a few attorneys, and took a year to resolve. Throughout this process, Kalia was fantastic in making sure deadlines were met, documents were signed and all of the balls kept rolling. She even took the time to work with the other realtor who was slightly less experienced. At any time we felt that we could contact Kalia with questions and she responded promptly.
In the end, Kalia stuck by us through an escrow that took a year and a day. Her organization, and patience made the whole process much more manageable for my boyfriend and I. Looking back, there is no way that we would have been able to purchase this house if it hadn't been for Kalia. We now consider Kalia a friend. We would absolutely work with her again, and recommend her to all of our friends.