For anyone looking to refinance their home, the only person you need to contact is Karen Dalton with Great Western Finance. I submitted a request to a tree of lenders for a quote to refinance our home. I provided exact criteria so that each lender could use accurate information, and only one representative provided me with exactly what I wanted to know, and did it faster than any other company. I got well-formatted, detailed quotes, and she was straight-forward with rates and fees.
Karen Dalton is a consummate professional. Our situation was challenging due to my employment income having a blip on the radar due to a medical leave and job change within the prior 24 months. Because Karen and her team at Great Western work together in one location, everything moves very smoothly and quickly. With their quality communication among themselves, Karen was able to keep me apprised of everything they needed and of the current status of our loan. She's simply remarkable!
We're all finished now, closed in December, and even that process was painless. We arrived at their office early, and they were ready for us, so we got started early. I never imagined such quick time in signing the final documents! We were finished in a matter of minutes and on our way home.
I could never imagine dealing with anyone other than Karen Dalton! I'm a professional in business, and I know I have very high standards and expectations. Karen most definitely meets and exceeds every criteria imaginable.
Thank you for everything, Karen!!!