Profile picture for Karen Dalton

Karen Dalton Reviews

Karen Dalton
Sr. Loan Officer, NMLS


Purchase Loan, Refinancing, Home Equity, Mortgage Planning

- Highly likely to recommend
08/28/2014 - zuser20140312110539393
Closed Home equity loan. Carrollton, TX
Karen was an absolute pleasure to work with. She was available whether it was weekdays or weekends. Even last minute, and being my first home I had so many questions and seemed to get lost in the process more often than I thought I would but Karen always cleared things up for me and pointed me in the right direction every single time I asked. She kept me updated every step of the way and was quick to respond to emails and phone calls. The service and guidance provided by her throughout the entire loan process was truly exceptional. Even with just little time in hand, she was able to get the loan approved and close on time. I couldn't have asked for a better experience.
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- Highly likely to recommend
08/19/2014 - rocio candia
Closed purchase loan. Denton, TX
My husband and I could not have asked for a better first-time home buying experience, thanks in large part to Karen Dalton. We were referred to Karen by a close friend and we are beyond grateful to have been steered in her direction! She explained the entire process thoroughly and was always quick to respond to emails and phone calls. The service and guidance provided by her throughout the entire loan process was truly exceptional.
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- Highly likely to recommend
08/14/2014 - Dan Hayward
Closed refinance loan. La Vernia, TX
Karen contacted us right after our loan request when we decided to refinance. She sent us a welcome email and then began asking questions and working to get us the best interest rate. She offered us options and responded promptly through emails when we made the decision and continued the communication through email and the telephone to ensure we were informed along the way. Our loan was approved and closed, as others have reported, in less than 30 days. Thank You, for your diligence and professionalism you exhibited with our loan.
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- Highly likely to recommend
07/31/2014 - tonya harry
Closed refinance loan. Nacogdoches, TX
Karen immediately began working with me when we decided to refinance. She worked to help us get a great interest rate and to make communication as convenient as possible. She answered all of my questions and our loan closed as promised in less than 30 days. I have already recommended her to several friends and will continue to do so.
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- Highly likely to recommend
06/27/2014 - damon38
Closed refinance loan. South Belt - Ellington, Houston, TX
Karen did a great job on getting us a refinance and saved us a ton of money. I highly recommend her for your home financing needs! Karen was able to work with me around my busy schedule and even doing the phone interview after business hours as I was unable to do so before quitting time.
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- Highly likely to recommend
06/25/2014 - zuser20140625055841772
Closed refinance loan. Carrollton, TX
After a horrible two month ordeal going through the loan process with Chase, we threw in the proverbial towel. Between unreturned phone calls and unanswered questions, we had had enough. Then we managed to engage the services of Karen Dalton when we contacted Great Western in regards to the above refinance. What a fortunate blessing meeting her was for us. The antithesis of Chase Bank. There was never a phone call that went unreturned and, I mean, Karen was usually back to you in a flash. If we had a question, she either knew or had access to the needed answer. Her commitment to completing the task at hand is outstanding. Let me make this simple. When we started the process, Karen set a target date for closing and we beat that date by three days. Add, for good measure, that she is both fun and a joy with whom to work and I know Karen will be my default setting when either needing or recommending a mortgage banker. It's nice that Great Western was top notch as well.

All we can say is thank you. Ed and Penny Sasko
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- Highly likely to recommend
06/17/2014 - zuser20140617123652710
Closed refinance loan. Houston, TX
Karen was really easy to work with from the start. A majority of our work was conducted via email so I had a documentation trail and I was able to respond when it was most convenient for me to do so.

Karen guided me through the process step-by-step and stayed on top of things even when we ran up against a small glitch in the underwriting process.

Karen kept me informed, was helpful, and was able to help us close our loan in the timeframe we expected.

She's a pro!
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- Highly likely to recommend
06/09/2014 - zuser20140609175101925
Closed refinance loan. Houston, TX
Karen was very easy to work with. My preferred method of communication is via email and she was very willing to accommodate me in that manner.

We had a few hiccups in the underwriting process that became frustrating for me but Karen remained steadfast and helped ease me through the process.

Karen is accessible and responsive.

Whether you are writing your first mortgage or your fifth, I would recommend Karen to help you through the process. Great Western offered us a great rate and the timeliness to closing is allowing us to pursue our home improvements immediately.

Thanks Karen & Great Western!
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- Highly likely to recommend
05/29/2014 - user112223
Closed refinance loan.
I spoke with numerous loan officers before finding Karen. She was easy to speak with and did not make me feel uncomfortable in any way. She helped me understand the entire process and even spoke with me after hours at her home. I'm really glad to have done business with her and her company.
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- Highly likely to recommend
05/12/2014 - zuser20140512111334217
Closed refinance loan. Plano, TX
Karen Dalton did a great job in processing my loan with Great Western in record time. Please do call her if you want a new loan or to refinance. I am very particular with whom I work with and after calling several places I realized she was the one to work with! Awesome, excellent and efficient.
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Professional Information
Karen Dalton
Great Western Home Loans
5408 West Plano Parkway
Plano, TX  75093
(972) 479-5620Click to view
Screen name:
Karen Dalton
Member since:
  • 430012
Other Licenses:
  • 430012 (NMLS)