I have known Karen O'Donnell now for about 7/8 months. In that time frame, she has gone out of her way to assist with everything we could possibly need while buying/building our new home. She helped coordinate the floor plan editing and came up with ideas we wouldn't have thought of and as it turns out, we like her edits better than the original floor plan. She has been on top of our build project from the beginning. There were some problems with our construction project and she tackled every one of them head on... some of them we didn't even know about until after she had them resolved. Karen is the best realtor I have ever worked with. If I ever need the services of a realtor in the future, there is only one person I will call. Karen is the absolute best of the best!