Katheryn Pedersen is the warmest and friendliest mortgage professional in Steamboat Springs. We had a very challenging mortgage which she handled very professionally and always with courtesy. While there were a lot of errors in the paperwork and deadlines were missed by the mortgage company (underwriters etc.) that Kathryn works with, she always put in 100% to sort out the problems. I would highly recommend working with Kathryn, although I would also say that Fidelity may not be the most professional mortgage company to deal with.