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Keane Ng Reviews

Keane Ng
Mortgage Loan Officer, Washington State Real Estate instructor (11 years experience)

Specialties:

Purchase Loan, Refinancing, Home Equity, Construction

 
- Highly likely to recommend
08/13/2013 - skibabette
Closed purchase loan. Seven Oaks, Bakersfield, CA
My husband and I closed a purchase loan with Keane in June 2013, after having a fantastic experience closing a HARP loan with him in October 2012. He is very knowledgeable, friendly, helpful, and responsive. He worked well with our Realtor and made sure we were all well-informed and on track throughout the whole process. I can't say enough good things about Keane and his team. We will definitely call him the next time we buy or refinance a home.
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- Highly likely to recommend
08/08/2013 - user6953501
Closed purchase loan.
I was a first time home buyer. I had a sit down with Keane to get to know eachother and he came across as a nice guy. As far as the business end went, he walked me through the the whole process. He (and his whole team) were very knowledgable and helpful. They were very quick in answering questions or addressing any concerns. It went very smoothly and I never had any of the high pressure deadlines I was told were common in the process. In the end I could not have been happier with the results. Thank you very much Keane, keep up the great work!
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- Highly likely to recommend
07/02/2013 - user4122029
Closed purchase loan.
I first want to say that I NEVER leave reviews for anything, but I truly feel that the experience I had working with Keane warrants a review. I am a true skeptic when it comes to banks, loans, mortgage brokers ect. so naturally I started this process with some reservations. Keane was so thorough and candid with his explanations of the process, he showed me data to back up what he was saying, and truthfully answered all 250+ questions I had. I left this experience feeling totally confident in my loan, and I have gained a ton of knowledge about the process. Keane has more than earned my trust and I would refer him to anyone with 100% confidence that the same experience I had with him, he would give to anyone else he works with. I truly believe Keane is one the rare finds these days that still has the customers best interest in mind..always.
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- Highly likely to recommend
02/13/2013 - user5183398
Closed refinance loan. Fife, WA
Keane helped us purchase a home and most recently refinance that loan to an amazing rate! Keane and his staff are always helpful, responsive, and friendly. The home loan process and paperwork can be daunting, but Keane and his staff always took the time to answer any questions and explain things so that we were confident throughout the whole process. They are very familiar with VA financing, in particular, too. Keane is experienced and thoroughly knowledgeable about real estate, finance, and the market. We knew we were getting the best loan possible and working with the best team out there!
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- Highly likely to recommend
01/22/2013 - user9693741
Closed refinance loan. Des Moines, WA
I have just completed a re-finance with Keane and his fantastic team at Cobalt Mortgage. My experience has been nothing short of outstanding.

Whilst researching my options with regards to re-financing the mortgage on my very underwater home I discovered Keane's blog and was motivated to contact him and find out more.

From that initial enquiry to the completion of my new loan, the level of service I have received has been exceptional. Prompt, friendly and personalized.

Keane and his team met and exceeded my expectations when other avenues had resulted in a polite, but firm, no. I was especially impressed with the breadth of knowledge I encountered. They really know their stuff.

I have no hesitation at all in giving them a resounding recommendation to anybody seeking a mortgage solution.
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Response from Keane

 

- Highly likely to recommend
01/14/2013 - user74064145
Closed refinance loan. Lake Stevens, WA
Keane was a pleasure to work with & was extremely knowledgeable. He was very patient & listened very attentively to all my questions & concerns. Even all his answers to all the questions I had asked were like filled with care (rare to find these days) & very easy to understand as I could tell by the pleasant friendly tone of his voice. He truly does care about YOUR well being & is willing to go ABOVE & BEYOND to help you in any way he can. Again (very rare to find a business these days where the customer comes first) My advice is BEFORE YOU DO ANYTHING Call Keane directly first & you will understand for yourself what I'm talking about.
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Response from Keane

 

- Highly likely to recommend
10/18/2012 - user8554370
Closed purchase loan. Des Moines, WA
I can't say enough about how smoothly the loan process was. Keane and Cari were awesome. My purchase was a short sale and I'm a worrier. Put the two together and it created a very stressful situation for me. Every time I had a question or concern, it seemed they had already taken care of it, or at least had an answer. Everything went on schedule, exactly as they said, right up to the closing date. I could go on and on but suffice it to say, Keane and his staff were the best group I ever had the pleasure of dealing with.
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Response from Keane

 

- Highly likely to recommend
09/07/2012 - user5665284
Closed refinance loan.
Keane's review analysis of loan was unexpected but helpful. His assistant Cari was always available after even normal business hours to handle any of my questions. If your self employed I would look no further...my time was never wasted! Thanks
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- Highly likely to recommend
08/30/2012 - user5821851
Closed purchase loan. Eastgate - Cougar Mountain, Bellevue, WA
I had the pleasure of working Cari on Keane's team. From my first contact to close these folks know how to get things done in a quick and efficient manner. A true please and a group to whom I'll send many referrals!
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Response from Keane

 

- Highly likely to recommend
08/30/2012 - caprice1
Closed refinance loan. North Bend, WA
The entire loan process was very efficient and went quite smoothly. Phone calls were returned promptly. I would highly recommend Keane and his team.
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Response from Keane

 

Professional Information
Address:
Cobalt Mortgage Inc NMLS 35653
16400 Southcenter Pkwy Suite #310
Tukwila, WA  98188
Office:
(206) 650-4041Click to view
 
Websites:
Website
 
, Blog
 
Advice posts:
298
Screen name:
Keane Ng
Member since:
04/16/2008
NMLS #:
  • MLO-115042
Licenses:
  • I4372 (Washington State Real Estate instructor)