Bought a Apartment home in 2013 for approximately $575K in Turtle Bay, New York, NY.
Joe made me feel like I was his top priority even though I know he was busy with other clients and showings. His response time was excellent. If he did not have an answer to one of my questions he sought advice from the owners of his company and reported back to me immediately. He was with me through every step of the process - setting apartment criteria, setting up open houses, visiting listings, debriefing on walk throughs, submitting an offer, the final walk through and finally closing. He dealt with a less than pleasant broker team working on the seller's behalf with poise and professionalism. During our final walk-through there were a number of issues with the apartment - it had not been cleaned despite our earlier reguest, light switches were missing, etc. Essentially there were issues that could not be defined as simple wear and tear. Joe and the closing attorney his firm had recommended negotiated with the seller's attorney and secured me a handsome refund to cover the cost of the work that would need to be done. Joe and his team also provided me with information about vendors and contractors their clients have used in the past when I was trying to decide which companies to use.
In short I would highly recommend Joe. He will treat you as a priority, not just another commission. He loves what he does and his passion was evident in every interaction I had with him. Unlike many other brokers I have worked with in the past transparency was the cornerstone of his approach and it was a pleasure to work with him.
Fantastic service from start to finish; Kelly was always available and always willing to go the extra mile to help us find the right apartment, including putting in hours of slogging round Manhattan with us on back to back weekends.
Although in the end we opted not to move apartments for unrelated financial reasons, my wife and I highly recommend Kelly for her expertise, enthusiasm, professionalism and unwavering commitment to getting the best deal for her clients. When we eventually do move Kelly will be the only person that we call.
Showed home in 2013 in East Village, Manhattan, New York, NY 10003.
My experience with Kelly and Joe was fantastic from start to finish. Having been through the Manhattan real estate process before, I knew the stresses that one could go through in finding a home. After being referred by a friend to the two of them, I knew immediately that I was in great hands. The pair helped me find our perfect home by showing us several properties and really hearing and understanding what my wife and I were looking for. I know that I'm going to continue to use and refer anyone who is looking to buy or sell in New York to them and look forward to working with them again in the future!
Showed home in 2013 in Upper East Side, Manhattan, New York, NY.
Having been a first time home buyer I didn't know what to expect! At first I tried to start looking on my own. However, after speaking with a friend I realized that using a broker was completely to my benefit. Kelly and Joe set me up with an interactive portfolio that allowed us to view and communicate with one another on properties in real time. When it finally came time to put in an offer, they negotiated a price that I were comfortable with. Unfortunately, the seller backed out but I'm confident that every time a good property that comes available, Kelly and Joe are the first to let me know.
Kelly has shown considerable experience and tact throughout the whole process. Her responsiveness and negotiation skills were amazing. She took care of everything for us and answered any request we had in a timely fashion. I highly recommend her for a smooth and efficient process.