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Kendall Lopez Reviews

Kendall Lopez
Loan Originator (9 years experience)

Specialties:

Purchase Loan, Refinancing, Home Equity

 
- Highly likely to recommend
07/01/2008 - slaw007
Gave me a quote on Zillow, but it did not work out. Avalon Hills, Indianapolis, IN 46220
Great experience. Kendell got me the lowest possible rate, stayed after hours to accomodate my schedule, and has a very pleasant personality to boot. I close on a new house next month. Great lender, I highly recommend her.
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Response from Kendall

 

- Likely to recommend
08/30/2010 - Unknown
Gave me a quote on Zillow, but it did not work out. Indiana Harbor, East Chicago, IN 46312
4 Stars
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Response from Kendall

 

- Will never recommend
08/01/2008 - aaronix
Gave me a quote on Zillow, but it did not work out. Northeast, South Bend, IN 46617
I called her based on her quote provided through Zillow. I reached an assistant that fielded the call first. She put me on hold for a moment then told me she was going to transfer me right over to her. I got her voice mail. I left my contact information, told her I had received a quote through zillow and wanted to see how much we could realistically get approved for. That was several days ago. I have YET to hear back from her. At this point I would tell her to go pound sand if she called.
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Response from Kendall on 08/04/2008
I am not sure what happened here. Last week I was out of the office for the most part because I was packing everything to move into my new home. All calls were to be forwarded to my cell phone along with any voicemails that made it through to my extension. Unfortunately, this message must have been lost. I am not sure why it was not transferred to my cell in the first place. I have reiterated to our support staff the importance of forwarding all calls to my cell in the event I am out of the office. My reputation on and off of Zillow is something I take seriously and I understand the importance of responding to messages promptly. I would never intentionally ignore a potential client. I extend my apologies for this mishap. If you would still be willing to give me a try, I am offering to give you a lender credit at closing in the amount of your appraisal.

 

Professional Information
Address:
American Acceptance Mortgage
6333 Hollister Dr
Indianapolis, IN  46224
Office:
(317) 243-3007Click to view
 
Mobile:
(317) 918-7481Click to view
 
Fax:
(317) 243-3026Click to view
 
Click to view
Websites:
Website
 
Advice posts:
5
Screen name:
Kendall in Indiana
Member since:
04/25/2008
NMLS #:
N/A