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Certified Residential Specialist, R, BRE (12 years experience)
Bought a Single Family home in 2013 for approximately $525K in Davis, CA.
Working with Kim Merrell Lamb was wonderful. We had originally planned on interviewing several realtors, but after meeting Kim, I canceled the rest.
Kim is an excellent realtor, an advocate, and a calming presence when things get tough. I believe it is the tough times that show true colors and demonstrate just how good a realtor really is...
We bought a home in Davis during a market "frenzy" as the interest rates began to climb and home inventories were incredibly low. Homes were selling for over asking price, and multiple, extremely competitive bids were submitted by eager buyers in Davis.
Kim was calm and encouraging, writing a clean and appealing offer. Our offer was one of 6 offers submitted and was the offer selected!
Kim quickly arranged all our inspections (and attended them!) and kept us on track for a quick escrow. Now for the part that went wrong...
Our loan was underwriter approved but an error on the lender's part almost resulted in us losing the loan (and our home!). Kim was incredibly calm, picking us up and dusting us off while quickly (and miraculously) arranging for another lender to step in on the home stretch. Although the original lender returned to us with an apology and correction, the second-- super kind and awesome lender (Jen Barth-Vitek) and Kim offered hope when we hit bottom.
I believe this is most important when selecting a realtor (and lender).... Will they be there when things go wrong? The process can get confusing quickly if unexpected things go wrong and having an experienced advocate is priceless. Kim's words of wisdom, advocacy, and quick actions as well as her constant communication were incredible to us.
Two days after moving into our amazing, new home, I am finding I already miss communicating throughout the days with Kim!
Oh and a realtor's reputation DOES matter. Kim "plays well in the sandbox" with the real estate community. This is important in so many ways. Everyone we interacted with had words of praise for her. Consider the importance of this in a multiple offer situation or quick turn around deadlines with contractors. The community of Davis likes working with Kim!
Kim gave us advice when we needed it, space when we wanted it, and respect at every step of the way. My expectations were high and Kim met them with ease.
Thank you Kim - it was an amazing journey!
(I know this is a really long review, but this is the type of information I was looking for prior to selecting a realtor - plus valuable info I learned along the way.)
Showed home in 2013 in East Sacramento, Sacramento, CA 95816.
Kim took the time to find out what my needs were and then researched homes that met my criteria in terms of space, location and price. I was looking for a home in midtown that would provide my daughter a home, and also be an investment. She met with my daughter (I'm out of state) at times convenient for my daughter, even giving my daughter a ride back to her office so she wouldn't have to bus back.
She responded to any questions or concerns promptly either by phone or email, and immediately sent out any listings which met our needs.
She was not only professional, and obviously very familiar with the Sacramento market, but extremely personable, likeable, even charming. My daughter felt immediately at ease and in good hands with Kim. Plus Kim was able to provide me with the names and contact info of experienced mortgage professionals.
Unfortunately, due to some changes in my personal circumstances, I had to put the purchase of a property in Midtown on hold, but if/when I'm ready to look again, I would not hesitate to contact Kim.
Bought a Single Family home in 2013 in Woodland, CA.
We relocated here from the San Diego area. Kim kept in constant contact with us by sending us listings that might suit our needs. On our first trip up here, she efficiently showed us 4-5 houses and we made an on offer on one that same day. She diligently persevered with us even when the going got tough. When that sale fell through (due to issues with the sellers, NOT Kim), she quickly found us another house and was able to negotiate a phenomenal price. Thanks to Kim's expertise, this sale went very smoothly and we have successfully relocated to Woodland.
Kim is professional, knowledgeable, an absolute pleasure to work with. We not only gained a valued realtor, but a friend as well. We highly recommend her!
Response from Kim on 04/10/2013
M! Thanks so much for taking the time to write this very nice review. I really enjoyed our time together and know that you will love your new country home. Best always, Kim
I've worked with Kim twice now--the first time she sold my house in Davis, CA when we were in the real estate boom. This second time, she helped me sell my home during a time when the market was at the very opposite side of the spectrum. I moved to another state for a new job and had to short sell my home-- she knew exactly what to do, and helped make the process as painless as possible. Kim is always on top of it-- and is extremely responsive and caring. Whenever a question came up, she was there with a quick answer. She's not just a great realtor who works hard to make the selling process as smooth as possible, she's also just a terrific person. I would highly recommend her to anyone who is looking for an amazing agent!
As first time home buyers my wife and I weren't really sure how to begin the home buying process, Kim was recommended to us from some friends who had recently worked with Kim and from our first meeting with her we felt extremely comfortable going into this process. Kim is very professional but from the first time you meet her you get the feeling that you've known her forever. We got the feeling immediately that she was there to help us find what we wanted; Kim took the time to talk with my wife and I to learn what we were looking for in a house, budget, location, etc. and then did an excellent job finding homes that fit our needs. We were fortunate enough to find a home we loved very quickly and even though Kim was across the country on vacation at the time she was more than willing to begin our negotiation process. She was very quick to communicate with us and we were able to enter a contract with in a day or so! After entering contract with the sellers Kim handled the entire process with great punctuality and professionalism; she set up all of our home inspections and was there first hand for every one of them as well. She was realistic with us with our requests and guided us along through out the entire process. Needless to say I would highly recommend working with Kim if you are looking for a real estate agent. She is very knowledgeable, has many contacts in the industry and is an absolute pleasure to work with. We would never hesitate to recommended Kim to anyone looking to buy or sell a home.
Kim Merrell is both a professional and a joy to work with. When it was time to put our house on the market, it was a no-brainer to list it with Kim; we didn’t consider listing it with anyone else. She had been the selling agent when we purchased the house in 2006 and we were impressed at that time. Fast-forward to 2012 and we are even MORE impressed. We were under pressure to get the house ready to sell fast, and Kim knew exactly who to recommend for all of the updating and repairs. In talking with the contractors, painters, gardener, etc, who literally started work immediately, it was reassuring and impressive to consistently be told, “We love working for Kim.” She always responded quickly and positively to any questions we had (including requests for hand-holding). Prospective buyers, other Realtors, and we were impressed with the presentation of the house. Then, after only a short time on the market, unusual circumstances arose and we ended up having to cancel the listing. Kim met this development with grace, understanding and nothing but support for us. While not the typical “happy ending” for buyer or seller (or listing agent!), our story is one more example of how Kim is the person you want working for you when dealing with real estate.
Response from Kim on 08/02/2012
Thanks so much Janet for your kind words!
It's so appreciated. I'll be ready to list your home when the time is right for you. My very best, Kim
Bought a Single Family home in 2012 for approximately $175K in West Sacramento, CA.
We were first time buyers in West Sacramento and Kim guided us through the process each step of the way. She showed us the homes after 5, so her flexibility really helped us find the right home. We purchased a short sale which was taking a long time due to the bank, but Kim would send us updates on the process and would respond to our emails right away. She would also press the other parties in the transaction to keep it moving. I feel that her tenacity in getting the bank to approve the short sale really helped us get this home.
We were fortunate to have met Kim almost 4 years ago as we began looking for our first home. We immediately felt very comfortable with her and trusted her skills and honesty. She was so responsive to our needs and was always available to answer any technical questions or simply just to ease our nerves. It has been such a pleasure working with her that I recommended her to my mother, who bought a condo last summer with Kim's help. I would HIGHLY recommend Kim to anyone looking to buy or sell a property!!
Kim is an outstanding real estate agent. She did a phenomenal job selling our home such that the process was fun and straightforward, there were no surprises, and from start to finish we knew exactly what we were supposed to do and how to do it right. We wanted to work with someone who had honesty and integrity as well as a track record of success, and that's why we picked her to represent our home. Kim is the consummate professional: she has the perfect balance of skill, business acumen and creative thinking that gets results. We are so grateful that we worked with her, and would not have listed our home with anyone else.