Kim is very good at sniffing out potential problems with houses, and gives very honest answers to clients. She seemed able to figure out very quickly the kind of help we wanted and the kinds of properties we were interested in and adjusted her expectations and service accordingly.
She was very professional and capable, but on a few occasions when were there things that she felt she needed help with, she got quick and excellent assistance from her collegues. I was very happy about this because we were buying in some unusual circumstances and market conditions. In other words, she had a lot of experience - enough that she could forsee problems and solve them before they materially affected our homebuying process.