I met Krista Bell thanks to a referral from one my neighbor. I had decided to put my condo on the market and was looking for a real estate agent, and my neighbor recommended Krista. When she described her, she said: Kirsta will go “above and beyond for you”. I didn’t know what she meant at the time, but I was soon to find out. I met Krista for an initial meeting at a coffee shop (she was very accommodating with the time and location….Downtown during a Padres game!??! She was ok with that). My first impression was great: very professional, she came prepared with all the information that I needed and more. Moreover, she is very easy to talk to and she explains everything in detail. After our first meeting, I knew she would be my real estate agent. She made the sale process (the first time for me) very smooth and easy. And she really went above and beyond! I have a small dog who I love dearly, and the idea of having strangers looking at my place with my dog there without me made me feel very uneasy. She picked up immediately and took the time to come to go to my place before every showing, in order to make my dog comfortable. I have to admit I don’t trust many people with my dog, but I trusted Krista and never worried for one second. After a few viewings and an open house, we had multiple offers coming in and Krista helped me choose the best one and negotiated the best terms for me. Throughout the process, she was always in touch with me with updates and explanations (I always had so many questions!!) even on the weekend and late at night!! I never had to wait longer than a couple of hour for an answer. I wish there were more professionals like Krista, she offers top-notch customer service. Selling a place also have an emotional side to it, and Krista was well aware of that. She was always very supportive, and understating of my mixed feelings and emotions through the process. She transformed a cold sale transaction into an emotional process, and a very pleasant one. I would definitely recommend Krista to anybody looking for a high qualified, knowledgeable, professional and caring real estate agent. You will be in good hands, and you will understand what “above and beyond” really means.