I contacted Kristie 8-9 months prior to purchasing a home. Kristie is very knowledgeable about the area and surrounding towns and the real estate process. I gave her my checklist and she helped me look for months. This one was too big, that one was too expensive, the other one was a dump, until finally we found "the one", of which some items were not on my checklist! She helped me to negotiate the price by offering suggestions as to what were legitimate issues and what were frivolous. She then kept the process moving, advising me of what I needed to do next and giving me contacts for the process. She was very responsive, never hesitant about getting on her phone. At all times I felt she was on my side and looking out for my interests.