Profile picture for Kristin Acker

Kristin Acker's Advice

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  • 394 Contributions
  • 13 Best Answers
  • 159 Helpful

Kristin Acker wrote:

How will consumers find highly rated agents?

Best Answer
Hi Geordie,In the next few months we will be adding ways for consumers to search for, and find, agents in their local area based on reviews. Last week's launch was just step 1 - to allow consumers to review agents.  More to come.Regarding badges -- As an agent, receiving a good local review counts towards your local expert badge.  For non-agents, contributing a review (that passes moderation and is published) counts towards local expert and all-star badges.Hope that helps explain things a bit. Kristin
December 07 2010
(0)

My Zillow Christmas wish list...

Response
Hi all,Thanks for the wishes.I will see if we can grant you one of yours by following up on the missing badges. Some grinch in the system must have stolen them :-)Happy holidays!Kristin
November 29 2010
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what is the "make me move" option about?

Best Answer
Hi ohillary,Basically, it's a way to test the market if you're thinking about selling, but not quite ready to put it on the market. We've heard many reports of Make Me Move homes actually selling without ever being fully "listed". In fact, I had a reasonable Make Me Move price on my old home for a few weeks before I listed it. I was contacted by a buyer and ended up showing the house to her. She didn't like the house and we had a contingent offer on another house, so we went ahead with a regular listing to speed things along. We explain Make Me Moves on the right side of this page in some detail.Hope that helps. Kristin
November 05 2010
(1)

'Contributions' not updating on my Zillow Advice widget...

Best Answer
Hi Vince & Simon,Turns out we built the My Profile widget in such a way that the number won't update. It's a bug. We're going to fix it, but it may take a while for us to get to it. And given how the widgets work, once it's fixed, you'll have to put revised code onto your site. In the short term, if you have access to the code, you could manually update the HTML yourself. Just search in the code for the current number (565) and replace it with the correct number, then repost it.Sorry about that.Kristin 
October 26 2010
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Image upload failed..? Don't know why. New computer. Is there a troubleshooting for this difficulty?

Answer
Hi ZZZoe,Rockinblu is right, there are some combinations of images and browsers which can make our image upload fail.It would help to know 1. On which page you were trying to upload a picture (home detail page, profile page, advice page, local page?) 2. With which browser3. With which version of that browser (see the Help About command in Internet Explorer or Firefox. I don't have Safari handy to tell you how to find the version number there).Thanks,Kristin
October 21 2010
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I am trying to find out how to get weekly listing activity reports?

Answer
Hi James, I checked your profile and you are signed up to receive listing reports. We just switched last week to sending them weekly. As long as you have Listing Reports checked on your Account Settings page (which you do), then all your active listings should appear on them the next time the report is sent.Hope that helps.Kristin
October 18 2010
(1)

I was emailed zillow reports for my listings, w/out fwding the email how can I get the report?

Answer
Hi Rheta,Other than the listing report we send, there is no other way to get a report on a single listing report. We haven't built that yet. It's on the list, but I'm afraid it may be a while given other projects we have under way.Hope that answers your question.Kristin
October 17 2010
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Can I change the order of my zip codes on my profile page?

Answer
Hi Trudy & Christine,You figured it out. It's numbers then alphabetical. It makes it easier on the viewers to find the zip that they're looking for in your list. We are exploring ways to allow professionals to highlight a few regions they work in most. We'll look into the ordering request with that change. Hope that explains it.Kristin
October 13 2010
(1)

What is my home worth?

Answer
Hi nisondor,You can use the search box from the home page to search for any address. Here's your home's detail page: http://www.zillow.com/homedetails/109-N-Wheeling-Rd-Prospect-Heights-IL-60070/3307398_zpid/The home's Zestimate is currently: $484,500.Hope that helps.Kristin
October 13 2010
(1)

how do i rotate my pictures

Answer
Hi Philip,Looking at your listing, I see several pictures on their side. Zillow doesn't have any image rotation functionality. I'm afraid you'll need to delete these, rotate them using software on your computer and re-upload them. There are some free image editing tools if your PC doesn't already have one. One of my favorites is www.irfanview.com.Hope that helps.Kristin
October 12 2010
(0)