The volume of listings in town, positive online reviews, and a good up front pitch from Tyler and his "cooperative" concept of real estate pros sold me on using him to hunt for a property for my family. In reality, Tyler's connections and strategies for buying short sales turned out to be talk. Once a property was identified (one of Tyler's own listings) we were assured that we should have patience waiting out the short sale process. We waited months after the seller accepted our offer only to find out that Tyler's group assisted the seller in using our bid as a catalyst for a preferred client of his to make a higher offer than ours. Tyler used the ambiguity of the short sale process, which requires the bank to sign before a contract is fully binding, and never submitted our offer to the bank so he could benefit another client. We lost the house, time, and money. I was surprised that the confidentiality of our offer was compromised and at the level of dishonesty.
Short sales in this market create hard feelings on many fronts and even with the best intentions people often feel unsatisfied. It's a really hard thing for us to balance and we do our best to navigate the emotions and the sometimes unbelievable process with respect for all involved. The details here we are unfamiliar with, however have contacted this poster directly to attempt to seek and understand what really happened. We don't have "preferred" clients per say and certainly as it relates to short sales we don't ever hold out one hoping for another. they are so hard to get approved, to us the entire focus is on bank approval and we wouldn't jepordize that process to get a different contract in place. Sometimes much more is happening that everyone is aware of with these properties and it can look and feel different than it really is! We're so sorry for this posters experience and wish them the best!