As first time home buyers, we contacted Laura to help us in our search after being greatly impressed with her website and an initial call. Our search on the North Shore quickly lead us closer to the city. While it was outside of Laura's usual listing area, she stuck with us to help us find exactly what we were looking for. Laura came with us to many open houses and set up private showings in a very competitive two family market, always keeping our wish list and budget in mind....even when we couldn't. She gave us much needed advice but remained neutral at all key decision points. She was patient and understanding as we looked at a variety of properties. Without Laura's experience, tact, and the time she took to get to know us, we may not be as happy in our home as we are today. We highly recommend Laura to anyone seeking to buy or list a home and we hope to use her again one day.